2016 Ram 1500: power window failure

Filed Feb 18, 2023 · Electrical · WY

The driver side window continues to not work properly in cold weather until it completely fell down into the door frame area. It was 7° outside when this finally happened. Driving with the window down at the drivers side is dangerous and can lead to us wrecking. And we have small children (a 1 year and 8 year old). Fortunately our children were not in the truck, but now the window will not work properly and we have to fear it will fall again while our children are in the truck. Our baby’s car seat is behind the driver seat and would definitely have freezing air blasting on her. We live in Wyoming with extreme winter weather. We should be able to feel safe while driving and be able to depend on our vehicle. I have read numerous reports about this same issue happening, but apparently Dodge/Ram has done nothing to help it’s customers with this factory default.

Filed Jan 9, 2020 · Body · 39,373 miles · CT

Last month (december 2019) on a cold day, I tried to put down the driver's window in 2016 ram 1500. However, the window was frozen in place due to an overnight snowstorm. The window didn't move and I released the button. Then, while parked in a public parking lot, the window went half way down on its own. I found it this way when I returned to the truck. It went up with the button and I began my trip home. During this trip home, while I was driving and I had not touched the button, the window fell completely into door. Apparently the window had come apart from the plastic clips holding it to the up/down mechanism. Today, january 9, 2020, another cold day, my wife pressed the button to nudge the passenger window up (it was open just a tad) and instead of going up, the window dropped into the half way position. We got it up with the button and it's now taped in place until the garage can get to it. This window too appears to have come off the little plastic clips holding it place today, I also google'd this problem and have discovered it's a known problem on 2016 ram trucks with pages of posts in multiple forums beginning in 2017 of owners experiencing this problem when its cold. There have also been several web articles discussing the problem. Several of the posts indicate that fca has had multiple complaints about this issue. This seems to be a safety issue for several reasons. First, its not particularly safe for people to be driving around in storms and freezing weather with windows that just drop into the door and won't come back up. Second, its not particularly safe to have the window in your vehicle open on its own when the vehicle is parked. Third, taping the windows in place (even temporarily) could hurt egress from the vehicle in the event of an emergency.

Filed Dec 11, 2019 · Electrical · 33,332 miles · NY

Problems for several owners of 2016 ram trucks. They are complaining on a ram truck forum about their windows falling off the tracks and down into their doors. It is mainly happening to the driver's side window and only in cold weather. I tried to roll the window down, motor was working, window stayed in place..when it got a bit warmer, as I was driving, the window fell down. This is very common on the '16 models, my dealer said he has had them in all winter. It's happened twice to mine and the last time we didn't even roll the window down and weren't in the truck. Ram designed the window track differently this year and it doesn't work.

Filed Dec 11, 2019 · Electrical · 34,000 miles · MI

Driver side window off track, can hear motor running, window drops

Filed Nov 1, 2019 · Electrical · 20,000 miles · IL

2016 ram drivers window regulator failure.this the 3 time the nylon clip breaks when there is cold weather. If you get just a little freeze and open the window the clip cracks. The replacement part # is 2387602835. I have owned a vehicle and never had a problem in cold weather. I was told not open your windows in the winter months. Chrysler service says don"t open the window when its below 32 degrees.

Filed Feb 6, 2019 · Visibility · 29,800 miles · MD

When rolling down side windows during cold weather, window come off/out of track. The window may stay in place until hours later. At some point, it will fall down until it hits something or will fall into the bottom of the door. This can happen while driving, or parked. The first time, the window went off track while driving on the highway. The window stayed up for an additional 10 minutes then fell into the door while the vehicle was in motion. The 2-3 occurances, the vehicle was in drive, but stopped when it came off track. The window stayed in place until hours later while parked in a public place. All contents of the vehicle were unsecured and in public due to the window defect. Occurance 4 happened while in drive but stopped. Window fell after exiting and closing the door.

Filed Nov 27, 2018 · Electrical, Lights · 5 miles · DE

When is raining park or driving passenger brake tail light indicate out, mirror won't close, driver side window won't work, dash board lights will be flashing on/off and buck up camera has a black/ color line screen, front differential has a crack on it.

Filed Jun 14, 2018 · 52,000 miles · TN

While the truck was in motion traveling about 70mph down the interstate, my passenger window fell halfway into the door. This caused me to swerve and almost hit another vehicle. It was 20 degrees outside around 430 am and the truck and been warmed up sufficiently and the heater was on. However I was still told it happened because it was cold outside and the "clips" that hold the window had broken. I did not attempt to roll down the window. It constantly kept falling down by itself and I had to hold the power button up to keep it from doing so, while driving in the morning rush hour traffic. Once I got to work and parked my truck in a unsecured parking garage, the window was up this was at about 630 am cst. Upon returning to my parked/stationary truck at a break around 9 am cst, the window had dropped halfway down and the same throughout the day. I went to the dealer at once, and was told this is a very common problem, and its not covered because of my mileage. So I had to pay out of pocket for it, for a vehicle that is not even 2 years old, and almost caused me to hit another vehicle. Not to mention that it would not stay up and the truck was not attended to in a unsecure garage in the not so nice part of the city. Now the back driver's side window is doing the same thing, and its no where near cold (constantly above 60 degrees even at night). This is a huge problem for all vehicles that are made by dodge that have this worthless and cheaply made window mechanisms.

Filed Jan 28, 2018 · 15,600 miles · PA

Drivers side widows clips break when window is cold in winter. Window does not go up or down. Dealer indicated they have seen this quite a bit on other 2016 ram 1500. I asked if they are going issue a recall to fix the problem. They said probably not since it's only in the winter and only impacts cold weather vehicles. When asked what to do to fix it they said don't use the window when it's cold. Poor design on 2016 window motor and won't issue a fix. Shotty engineering and product uplift.

Filed Jan 18, 2018 · Body, Electrical · 19,000 miles · MI · fire

My truck has under 20,000 miles, and I have had an electrical fire underneath my drivers seat, that caused the whole truck to fill with smoke. Less than 2 weeks later, my passenger side front window fell off the track and into the door, during a heavy snowstorm, throwing slush, and snow into my passenger's face.*bf *