2016 Ram 1500: complete transmission failure

Filed Nov 28, 2023 · Transmission · NY

2016 Dodge Ram 1500 5.7L 4x4 6 speed. Transmission failed at 149000 kms. Highly maintained police fleet vehicle. Never towed any weights. Transmission failed . Both 4th and 5th gear + O/D clutch are bad.

Filed Aug 13, 2022 · Engine · NY

While driving on the Garden State Pkwy in New Jersey I had a sudden braking event for traffic. After resuming highway speed the engine shut off and the dashboard lit up with warning lights. I coasted towards a narrow right lane shoulder and came to a stop. I was towing a tandem axle U-Haul trailer. The vehicle came to a stop and was blocking almost half of the right traffic lane. I had to be towed off the parkway. The Ram / Dodge dealership said a Tone Ring mounted between the engine and transmission failed causing the engine to suddenly stop. This resulted in a $210 tow and a $3400 repair bill. Research in this failure shows that FCI is aware of the problem and could possibly prevent the engine shutdown and hazards that followed.

Filed Apr 25, 2019 · Engine, Transmission · 10,221 miles · IL

Total engine failure. Chrysler in process of replacing engine that was repaired at 1oi miles for the same problem. Transmission has stuck in either 3rd or 5th gear and would not downshift or upshift - second time the transmission has done this. Have a video proving shifting faults. In both instances, the vehicle was either idling or in motion for the engine failures and was in motion in both instances when with the transmission failure. Several dealer recalls have been made on the vehicle that did not involve either of the above. Window clips have been replaced for driver side front window several times because they either break or come off and have to be repaired with new clips each time. If they are not replaced, there is a risk that the window will crash inside the door if attempt is made to roll down or roll up the power window. Vehicle is currently in the dealership shop for engine replacement; documentation is not yet available for this instance but can be provided when it becomes available.

Filed Nov 15, 2018 · Transmission · 34,000 miles · SC

Back in the end of august/beginning of september 2016 I took my 2016 ram 1500 in for shifting problems with the transmission. After 2 weeks of waiting they replaced the valve assembly part on the transmission. After 3 days I noticed I could not get out of 1st gear. I called the dealership in easley sc and was told to bring it so they can troubleshoot the problem again. On 9/17/2016 it was determined to have a bad transmission and I was told that ram was replacing with a brand new transmission, however there was not an eta for delivery. I was told that the local rep would follow up on the status and no one has ever heard back from him either. I have been in touch with the corporate customer service case managers and they can not even get an eta for the part. The truck also needs (2) recalls corrected as well. Ii asked about a loaner and was told until they have an eta on the part they could not provide a loaner. So I am not forced to drive a truck with a bad transmission. Also I want to mention that the truck is being repaired under the original manufacture's warranty. My extended mopar warranty has not even kicked in yet. So basically I have a truck that the company can not get a major part under the warranty. I can barely get out of 1st gear and when it does I suffer a very hard jolt which is very dangerous. I can only hope that ram is held accountable for this.

Filed Mar 10, 2017 · Transmission · 4,700 miles · IL

At approximately 4700 miles the vehicle began to harshly shift from 2nd gear to 1st gear when slowing to a stop, in slow moving traffic or pulling in to a parking space. The vehicle will lunge forward when this occurs feeling as the vehicle was tapped from behind. The vehicle was returned for service at the original selling dealer who acknowledged the problem and proceeded to perform a "quick learn" procedure which re-calibrates the transmission shift patterns. Upon driving the vehicle after this service noticed it did not resolve the issue. Scheduled another appointment where the dealer replaced the transmission valve body and controller. After driving the vehicle for 3 weeks the issue returned. The ram factory representative coordinated for the truck to be dropped off at the dealership so he could see the problem. I provided detailed information of exactly when the problem occurred and specifically that the transmission needed to be above 170 degrees. This information was ignored and the rep didn't see the problem. After 6 months of dealing with the issue contacted ram corporate and was informed that the dealer never followed up with request from the engineers if their service repaired the problem. Was instructed to take the vehicle to another dealer under an escalated case. To summarize the rest the vehicle has been to the dealer several more times, had firmware flashes and said they have no other repair options, the latest is ram had another representative drive the vehicle once again ignoring the circumstances of when the issues occurs and says that harsh shifting is inerrant once the vehicle breaks in at 5 - 6 thousand miles even though they couldn't give me an explanation of how they were describing "harsh shifting". Ram closed the case saying they had no further repairs for the vehicle because the factory representative says it is acceptable.

Filed Oct 5, 2016 · Electrical, Lights · 9,530 miles · NY

Our company leased this vehicle from mid county chrysler dodge jeep ram on 12/16/15 as part of an eight vehicle fleet. On 8/22/2016, the vehicle operator found that the battery was malfunctioning. Additionally, the transmission was slipping from 1st to 2nd. The vehicle was towed to the mid county dealership for repairs. Mechanics found that the battery had failed and replaced it. The mechanics also found defects in the transmission system, but were unable to repair it. The mechanics then proceeded to replace the entire transmission system. The vehicle was released to us on 9/7/2016. While this is a single incident for this vehicle, it is important to note that our fleet consists entirely of ram 1500, with seven being 2016 models and one 2015 model. Battery failure and transmission failure has been pervasive throughout our entire fleet.