I am reporting a catastrophic, cascading electrical and mechanical safety defect involving the central electronic network, hydraulic braking system, and the supplemental restraint system (SRS) on a 2024 Ram TRX.In the week leading up to the collision, the vehicle exhibited persistent electrical anomalies, specifically where the primary display screen/infotainment system would suddenly crash and go completely black while operating. On the day of the incident, while traveling at approximately 55 mph, I attempted to apply the brakes to avoid an obstacle. The brake pedal immediately went completely soft and "spongy," providing no adequate hydraulic pressure or braking force to slow the truck.Due to this sudden braking failure, the vehicle sustained a severe, high-velocity front-end collision. The driver was properly wearing their seat belt at the exact time of impact. Despite massive front-end structural deformation directly inside the vehicle's primary sensor zones, the steering wheel, knee, and side curtain airbags completely failed to deploy. Due to this non-deployment during a high-speed impact, the driver sustained head trauma and was knocked unconscious. The vehicle subsequently rolled over, coming to a final rest overturned on its right side. The vehicle’s event data recorder (EDR) data buffer was later overwritten during subsequent post-crash handling/ignition cycles before data could be locked.The prior display blackouts combined with a simultaneous loss of braking pressure and restraint system failure strongly point to a systemic CAN bus or module power failure. I request a formal federal investigation into the electrical architecture, braking modules, and airbag control module (ACM) thresholds for this vehicle class.
Ram 1500 spongy pedal problems
12 of the 11,934 owner complaints about the Ram 1500 describe soft or spongy brake pedal, most of them for the 2016 model year.
- owner complaints
- 12
- worst model year
- 2016
- typical mileage
- 22,400
By model year
- 20251
- 20241
- 20221
- 20211
- 20201
- 20163
- 20152
- 20142
Often reported together
ABS 7Brake failure 4Adaptive cruise 2Won't start 1Warning lights 1Key fob 1Jerking 1Screen failure 1
What owners say
I received recall notification number 24V653000, Stellantis recall 75B. This recall is detailed as a software malfunction in the ABS control module to disable the electronic stability control system. This will cause the vehicle to fail. It was serviced at Don Davis Ram dealership in Arlington, Texas on November 11, 2025 and was advised they were going to do a software update. On July 27th , I contacted (formerly Don Davis) now Clay Cooley Ram dealership and spoke to a service representative, Jose Hernandez. I explained that the brakes feel very spongy and takes more time to slow the vehicle down (constantly have to brake several times when approaching other vehicles or at red lights). It is very noticeable and is dangerous for me and others on the roadway. He explained that I am now responsible for the diagnosis evaluation of $99.95 plus the fee to update the EBS software. Jose explained that everytime the brake system needs to be updated, then I am financially responsible for these fees because the 36,000 miles warranty has expired. I explained to him that I am guaranteed a "Lemon Law" protection in my purchase. In addition, this vehicle only has approximately 28,000 miles
Vehicles brakes became spongy and almost no brakes at random. They work enroute to destination, almost completely failed at the destination, and started working again after restarting the vehicle. Dealership confirmed it is the ABS module, and cannot aquire the part at this time. They warned me this could happen on and off anytime.
Abs internal system failure. Abs light illuminated, traction control light illuminated, parking brake light illuminated at all times. Is available for inspection. Do not have abs system currently working and is faulty. Spongy braking and am at risk for brake failure at any time. Especially during slick road conditions. It has been confirmed with independent service center and has been inspected by them. No problems prior to the illumination of lights and system failure which occurred June 4th 2025.
The contact's mother owns a 2015 Ram 1500. The contact stated that while her husband was driving at an undisclosed speed and depressing the brake pedal, the brake pedal felt spongy, and the vehicle failed to respond as needed, causing the braking distance to be extended. The brake warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a Collision Center for additional diagnostic tests. The vehicle was not diagnosed or repaired. The dealer was contacted, and an appointment was scheduled for a diagnostic test. Additionally, the dealer informed the contact that the ABS module had been discontinued. The manufacturer was notified of the failure. The failure mileage was approximately 50,700.
On Thursday [XXX] I was driving my new 1500 Big horn ram truck. I only had it for 6 days at that point. I started noticing a noise coming from inside the dashboard and the check engine light came on. I kept driving as usual because i figured the light would go off. All of a sudden a big metal ring the size of my palm fell on my shoe and all the warning lights came on the dash ( the brake failure light, adaptive cruise control unavailable light, parking sensor failure light, check engine light, traction control malfunction light, brake system light, abs failure light). When i tried to brake, the brakes went all the way down and felt very spongy. I had to pump the brakes just so it would stop. So I pulled over into a parking spot turned off the truck and started it back up. The truck started up, but all the lights were still on. I tried to shift into drive but it wouldn't go in gear. I think is because the brake weren't going far enough to push whatever sensor allows the shifter to shift. I tried pumping the brakes and shifting and it worked. So i drove the truck home very carefully and parked it in my driveway. The next morning I called my sales man and left him a msg. He called me later that evening and asked me to bring it in on Monday morning. I did not use the truck during the weekend because it felt very unsafe to drive. On Monday morning i drove it to the dealership and left it there. They did give me a loaner vehicle. 2 days later I got a call from Dave the service manager and he let me know that the ring that fell on my foot holds a brake pedal in place and that they were going to replace the entire brake pedal assembly, the abs module, the brake booster and some ecm (i didn't understand which one). This truck has been unusable now for 7 days and I've only owned it for 13 days. It's been in the shop for 5 days now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ram 1500. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal gradually travelled down while vibrating, and the vehicle failed to respond as needed. The contact stated that upon depressing the brake pedal harder the vehicle responded as needed. There was no warning light illuminated. The contact received notification of the federal safety agency Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 15. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact stated while driving downhill 50-55 MPH and towing a boat, the brake pedal became hard. The brake pedal was hard to depress. The ABS and traction control warning lights were illuminated. The contact stated that the failure was related to the federal safety agency Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to an independent mechanic who used a code scanner and determined that the failure was related to the ABS module. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.
The contact owns a 2014 Ram 1500. The contact stated that while driving at approximately 55 MPH, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. During the failure the message "Power Steering" was displayed. The vehicle was towed to the local dealer who determined that the power steering module and steering rack were faulty and needed to be replaced. The vehicle was not yet repaired. Also, while operating the vehicle the brake pedal became spongy and extended to the floorboard while depressed causing the stopping distance to be extended. The contact stated that the failures had occurred after the battery was replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 22,400.
The ABS light and traction control light came on and the cruise control stopped working. Brakes are spongy and require increased peddle pressure to stop. According to dealership the problem is the ABS module. A new ABS module will not be available until May 24.
Related recalls
Service brakes, hydraulic: foundation components: master cylinder
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.
- Risk
- A separated brake pedal can result in the driver being unable to apply the service brakes, increasing the risk of a crash.
- Remedy
- Owners are advised to not drive their vehicles until they receive instructions on the inspection and repair, as necessary. FCA US will notify owners, and dealers will inspect and install the push rod clip, free of charge. The recall began February 9, 2021. Owners may contact FCA US customer service at 1‑800‑853‑1403. FCA US number for this recall is Y04.
Recall number 21V037000 · Recall details
Service brakes, hydraulic: pedals and linkages
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
- Risk
- If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V07.
Recall number 19V067000 · Recall details
Parking brake
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
- Risk
- If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will reset the parking brake cable equalizer if required, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N22.
Recall number 13V128000 · Recall details
Questions about the Ram 1500 spongy pedal
Which Ram 1500 years have soft or spongy brake pedal problems?
The model years with the most reports are 2016 (3 complaints), 2014 (2 complaints) and 2015 (2 complaints).
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