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2006-2014 Ford E-250 and Ford E-350 recall: equipment adaptive/mobility

Mobility Specialists, Inc. reported this safety recall on November 17, 2015. It covers about 285 vehicles.

vehicles affected
285
reported
Nov 17, 2015
owners notified
Nov 13, 2015

Equipment adaptive/mobility

What is wrong
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1‑877‑777‑5438, or Ricon customer service at 1‑800‑322‑2884.

Recall number 15V763000

Affected vehicles

Questions about recall 15V763000

Is there a recall on the 2006-2014 Ford E-250 and Ford E-350 equipment adaptive/mobility?

Yes. Recall 15V763000, reported on November 17, 2015, covers about 285 vehicles.

What is the fix for recall 15V763000?

Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1‑877‑777‑5438, or Ricon customer service at 1‑800‑322‑2884.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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