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2012 Ford E-350 problems

The most common problem on the 2012 Ford E-350 is transmission and drivetrain. Its complaint count is close to a typical E-350 model year.

Typical yearClose to a typical year
Year score
70/100
Owner complaints
16
Recalls
12
Service bulletins
25
Worst area
Transmission
Fuel economy
11-13mpg

The worst 2012 Ford E-350 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Transmission
    4
  • Engine
    3
  • Brakes
    2
  • Fuel system
    2
  • Steering
    2

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Transmission
    4
  • Engine
    3
  • Brakes
    2
  • Fuel system
    2
  • Steering
    2
  • Wheels
    2
  • Acceleration
    1
  • Electrical
    1
  • Lights
    1

Recalls 12

Equipment adaptive/mobilityReported May 24, 2016 · 2 vehicles affected
What is wrong
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy
New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1‑800‑886‑9247. New England's number for this recall is 16E-020.

Recall number 16V350000 · Recall details

Equipment adaptive/mobilityReported November 20, 2015 · 278 vehicles affected
What is wrong
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1‑800‑866‑9247, or Ricon Customer Service at 1‑800‑322‑2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Recall number 15V779000 · Recall details

Equipment adaptive/mobilityReported November 17, 2015 · 285 vehicles affected
What is wrong
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1‑877‑777‑5438, or Ricon customer service at 1‑800‑322‑2884.

Recall number 15V763000 · Recall details

Equipment adaptive/mobilityReported November 4, 2015 · 667 vehicles affected
What is wrong
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1‑800‑769‑8267, or Ricon Customer Service at 1‑800‑322‑2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Recall number 15V729000 · Recall details

Equipment adaptive/mobilityReported November 5, 2014 · 34 vehicles affected
What is wrong
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1‑800‑639‑5438 or Ricon customer service at 1‑800‑322‑2884. Cumming's number for this recall is 14E-041.

Recall number 14V706000 · Recall details

Equipment adaptive/mobilityReported October 10, 2014 · 834 vehicles affected
What is wrong
Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1‑800‑769‑8267 or Ricon customer service at 1‑800‑322‑2884.

Recall number 14V641000 · Recall details

Equipment adaptive/mobilityReported October 3, 2014 · 286 vehicles affected
What is wrong
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1‑800‑886‑9247 or Ricon customer service at 1‑800‑322‑2884. New England's number for this recall is 14E-041.

Recall number 14V617000 · Recall details

Equipment adaptive/mobilityReported September 24, 2014 · 437 vehicles affected
What is wrong
Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1‑800‑322‑2884. Owners may also contact Elkhart customer service at 1‑574‑264‑5179. This recall has been superseded by campaign 15V‑768.

Recall number 14V595000 · Recall details

Fuel system, other: delivery: hoses, lines/piping, and fittingsReported August 6, 2014 · 28 vehicles affected
What is wrong
Adrian Steel Company (Adrian) is recalling certain model year 2012 Ford E-150, E-250 and E-350 Commercial Cargo Vans modified by Adrian between September 21, 2012, to September 24, 2012. The affected vehicles are equipped with certain propane fuel system conversion kits with an aluminum fuel line fitting manufactured by Roush CleanTech. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Risk
A propane leak in the presence of an ignition source increases the risk of a fire.
Remedy
Adrian will notify owners, and dealers will replace the aluminum fuel line fittings with stainless steel fittings, free of charge. The recall began during July 2014. Owners may contact Adrian customer service at 1‑800‑677‑2726.

Recall number 14V501000 · Recall details

Fuel system, other: delivery: hoses, lines/piping, and fittingsReported July 10, 2014 · 36 vehicles affected
What is wrong
Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Risk
A propane leak in the presence of an ignition source increases the risk of a fire.
Remedy
Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1‑800‑597‑6874.

Recall number 14V426000 · Recall details

Fuel system, other: storageReported March 4, 2014 · 343 vehicles affected
What is wrong
Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
Risk
If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
Remedy
Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1‑855‑526‑3400.

Recall number 14V097000 · Recall details

EquipmentReported June 21, 2013 · 37 vehicles affected
What is wrong
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk
If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Remedy
Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1‑877‑275‑4912 and Ricon at 1‑818‑267‑3000.

Recall number 13V261000 · Recall details

See all 12 recalls for the 2012 Ford E-350

Technical service bulletins for the 2012 Ford E-350 25

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 25 bulletins for the 2012 Ford E-350

2012 Ford E-350 fuel economy

Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.

EngineDriveCityHighwayCombined
5.4L 8‑cylRWD11-1215-1613
6.8L 10‑cylRWD1013-1411-12

What 2012 Ford E-350 owners say

Most recent owner complaints, unedited.

Filed Aug 21, 2023 · Transmission · 160,000 miles · GA

The contact owns a 2012 Ford E-350. The contact stated while driving approximately 10 MPH, after a traffic stop, the transmission was slipping out of gear and would shift to a higher gear very rough. The contact stated no warning light was illuminated. The vehicle was driven back to the residence and turned off and restarted and shifted into reverse(R) however, the vehicle failed to respond. The vehicle was shifted into (D) and operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The contact researched online and related the failure to Customer Satisfaction Program: 19S20 - Transmission Coast Clutch Cylinder and One-Way Clutch Replacement (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.

Filed Feb 13, 2020 · Engine · 113,940 miles · NY

Tl* the contact called on behalf of her brother who owns a 2012 ford e-350. The contact stated that while the vehicle was in for a routine check at (sayville ford 5686 sunrise hwy, sayville, ny 11782 (855) 561-1191), it was discovered and the valve cover gasket was defective and needed to be replaced. There was however no leaks evident while performing the inspection. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,940.

Filed Aug 9, 2019 · Transmission · 111,000 miles · CA

Tl* the contact owns a 2012 ford e-350. While driving 60 MPH, the contact experienced a sudden loss of power and the vehicle shut off without warning. The contact pulled the vehicle over to the highway shoulder and waited a few minutes to restart the vehicle. Upon restarting the vehicle, the failure recurred. The contact was able to drive the vehicle to an independent mechanic who diagnosed that the transmission failed. The contact stated that the federal safety agency campaign number: 19v432000 (power train) was issued for the vehicle year, make, and model; however, the contact's VIN was not included. The contact called galpin ford (15505 roscoe blvd, north hills, ca 91343, 818‑787‑3800) and was informed to call the manufacturer. The manufacturer was notified of the failure and stated that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was 111,000.

Filed Sep 15, 2018 · 285,000 miles · IN · fire

Driving down the road, started smelling gas, so I pulled over the check why I smelled gas and as soon asi opens the hood, the van burst into flames from under the hood. It fully engulfed the van in about 3 to 4 minutes and is a total loss. This happened on the highway and had only been driving for 15 minutes. Unknown what actually caused the fire.

Filed Sep 6, 2018 · Wheels · 15,000 miles · WA

Three out of the four original tires have separated. The vehicle has less than 20,000 miles. All tires have been maintained and inflated according to manufacturer specs.

Filed Sep 20, 2017 · Transmission · 102,000 miles · IL

The planetary gears in our transmission have failed. I discovered that there was a ford recall specifically for vans that were manufactured in ohio plant during 2011 and 2012 because of defects in the planetary gears which cause hazardous conditions. Our VIN number is not included in the case, but it clearly should have been. We are seeking help to get ford to extend the recall to include our van.

Filed Feb 22, 2017 · Lights · 136,000 miles · TN

Sudden loss of high beam headlights without any warnings ..first occurred while moving ,,,high beams have permanently stopped working since the incident.

Filed Mar 23, 2016 · Acceleration · 63,586 miles · IN

Tl* the contact rented a 2012 ford e-350 uhal truck. The contact stated that the vehicle would not accelerate over 40 MPH. The contact was traveling on the interstate during high winds when the failure occurred. The vehicle was not diagnosed nor repaired. The failure mileage was 63,586.

Filed May 15, 2015 · Brakes, Engine · 97,500 miles · OR

While making a 40mph turn at night the engine died. Lost steering and brake boost. Almost lost the vehicle before completing a stop. Tried for five minutes to restart. Diagnosed as a bad fuel pump and replaced. Situation re-occured and the vehicle remains at the ford dealer.

Filed Feb 13, 2015 · Engine, Fuel system · 46,000 miles · TX

Tl* the contact owns a 2012 ford e-350. While driving 35 MPH, the vehicle began to make an abnormal noise coming from the engine. The failure recurred several times. The dealer stated that the fuel was bad. The vehicle was not repaired and the manufacturer was notified of the failure. The failure mileage was 46,000.

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Questions about the 2012 Ford E-350

Is the 2012 Ford E-350 reliable?

Owners have filed 16 complaints about the 2012 Ford E-350, close to a typical E-350 model year.

What is the 2012 Ford E-350 year score?

The 2012 Ford E-350 scores 70 out of 100 (average). The score compares it with the other model years of the Ford E-350: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.

What is the most common problem with the 2012 Ford E-350?

Transmission and drivetrain, with 4 complaints. Next is engine (3).

How many recalls does the 2012 Ford E-350 have?

12 recalls, covering equipment adaptive/mobility, fuel system, other and equipment.

What gas mileage does the 2012 Ford E-350 get?

Official estimates for the 2012 Ford E-350 range from 11 to 13 mpg combined. The most efficient version (5.4L 8-cyl, RWD) gets 11-12 city and 15-16 highway.

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