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2002 Ford E-350 problems

The most common problem on the 2002 Ford E-350 is engine and cooling, typically around 96,446 miles. It has 3.1 times the complaints of a typical E-350 model year.

Year to avoid3.1x the typical complaints
Year score
30/100
Owner complaints
53
Recalls
5
Service bulletins
19
Worst area
Engine

The worst 2002 Ford E-350 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Engine
    20
  • Tires
    8
  • Electrical
    6
  • Fuel system
    6
  • Brakes
    5
  • Seat belts
    3
  • Suspension
    3
  • Acceleration
    2
  • Body
    2
  • Steering
    2
  • Lights
    1

Specific symptoms reported on the 2002 Ford E-350

Tire blowout 8

Recalls 5

Vehicle speed controlReported October 13, 2009 · 4,500,000 vehicles affected
What is wrong
Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). The scds may leak internally and then overheat, smoke, or burn.
Risk
A vehicle fire could occur with or without the engine running.
Remedy
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. Repairs will be completed free of charge. The safety recall began on october 27, 2009. Owners may contact ford at 1‑888‑222‑2751.

Recall number 09V399000 · Recall details

Vehicle speed control: cruise controlReported February 4, 2008 · 225,000 vehicles affected
What is wrong
Ford is recalling 225,000 my 1992-2003 econoline, my 1993-1995 taurus sho, my 1992-1998 crown victoria, my 1993 bronco, f-series, my 1995-1997 f-series super duty stripped chassis, my 1992-1998 mercury grand marquis, and my 1992-1995 lincoln town car vehicles. The affected vehicles were previously repaired using a wiring harness that is not compatible with the vehicle circuit polarity.
Risk
As a result, the fuse is located in the output circuit rather than in the intended input power feed circuit, and may not offer the intended protection in the event of an electrical short to ground.
Remedy
Dealers will install a new wiring harness, or replace the mating electrical component. The recall began on february 18, 2008. Owners may contact ford at 1‑800‑392‑3673.

Recall number 08V051000 · Recall details

Vehicle speed controlReported August 3, 2007 · 3,600,000 vehicles affected
What is wrong
On certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn.
Risk
This could result in an underhood fire.
Remedy
Dealers will install a fused wiring harness. Owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. As soon as repair parts are available (expected october 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. The recall began on august 13, 2007, and mailing completed by september 19, 2007. Owners may contact ford at 1‑888‑222‑2751.

Recall number 07V336000 · Recall details

Equipment adaptive/mobilityReported December 15, 2004 · 501 vehicles affected
What is wrong
On certain vans built on ford e250/e350 chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
Risk
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
Remedy
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok is conducting the owner notification and remedy for this campaign. Owners should contact sure-lock at 1‑908‑231‑1804 or accubuilt at 419‑222‑1501.

Recall number 04V589000 · Recall details

Equipment: other: labelsReported May 13, 2004 · 28,456 vehicles affected
What is wrong
Certain vans and wagons fail to conform to the requirements of part 567, "certification." for certain 2003 e250 vans built with lt225/75r16e tires, the rear axle rating is incorrectly listed on the label. In addition, the tire pressure is incorrectly listed on the label for the rear tires on certain 2002 e350 wagons and for the front tires on certain 2002 e250 vans built with these tires.
Risk
Failure to follow proper vehicle loading specifications or tire inflation recommendation can result in tire failure, increasing the risk of a crash.
Remedy
Owners will be provided with supplementary tire labels containing correct information and installation instructions. If an owner so desires, their dealer can install the label for them. The recall began on july 8, 2004. Owners should contact ford at 1‑800‑392‑3673.

Recall number 04V232000 · Recall details

See all 5 recalls for the 2002 Ford E-350

Defect investigations

HVAC Switch FailuresOpened April 13, 2010, closed March 5, 2012

This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend.ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to have been caused by a failing subject blower motor control switch.This represents a failure rate of 0.2 R/100K on a population of 1,076,975 vehicles that have been in service for up to 14 years.ODI has found that when the subject switches do fail and begin to melt, they are constructed in a manner that typically prevents the failing switch from igniting and developing into an open flame.Ford Motor Company has agreed to take two actions to further reduce the likelihood an overheated blower motor switch in the subject vehicles.Ford informed ODI that it has implemented a series of design changes to the subject switch that will help prevent it from developing internal high resistance short circuits.Ford has also informed ODI that it would release a Technical Service Bulletin (TSB-11-11-21) instructing subject vehicle owners to replace the electrical connector at the same time a failed switch is replaced.In light of the low rate of failure resulting in open flame and fire spread on the subject vehicles, and Ford's actions to reduce the likelihood of a switch failure through switch design changes and a TSB, further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by the federal safety agency that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following (ODI) numbers: 10427875, 10114393, 10257890For additional information, see the attached closing report.

EA10003

HVAC Switch FailuresOpened December 7, 2009, closed April 21, 2010

ODI has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.Each fleet operates mini buses built on a Ford E350 or E450 cutaway chassis.The OEM HVAC blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.Some drivers have reported a burning smell or smoke coming from the dash.One fleet reported a vehicle fire.No injuries were sustained.However, the bus was carrying special needs children when the driver noticed smoke coming from the dash.The driver was able to evacuate the children prior to the vehicle becoming engulfed in flames.This PE has been upgraded to an Engineering Analysis (EA) to determine if the blower motor switch failures create a situation where a vehicle fire is possible and presents a safety risk to the driver and other passengers.

PE09055

Spark plug ejection from cylinder headOpened September 22, 2005, closed January 4, 2006

On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi is aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi?s analysis showed, it is possible for a spark plug to detach from the engine cylinder threads in the subject vehicles.however, odi?s analysis of 474 complaints describing such incidents found only a very few alleged any safety-related consequences.none of these showed any evidence of a serious safety consequence.given the large population and relatively long exposure time of the subject vehicles, the complaint analysis indicates that the risk to motor vehicle safety from the alleged defect is very low.in view of the foregoing, it is unlikely that the federal safety agency would issue an order for the notification and remedy of the alleged defect at the conclusion of the investigation requested in the petition.therefore, in view of the need to allocate and prioritize the federal safety agency?s limited resources to best accomplish the agency?s safety mission, the petition is denied.

DP05005

Technical service bulletins for the 2002 Ford E-350 19

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 19 bulletins for the 2002 Ford E-350

What 2002 Ford E-350 owners say

Most recent owner complaints, unedited.

Filed Sep 6, 2018 · Engine · 114,000 miles · IN

Head on vehicle stripped because of the way it is made. There was a recall on regular e350 but mine is an rv. It was in motion when the spark plug popped out while driving down the highway on I-65 in birmingham alabama.

Filed Sep 26, 2017 · Engine, Suspension · NY

This 350 econoline, 8cyl., extended body van was purchased new, and I am the original owner. The vehicle has only 120k miles on it since 2002. Beginning several years ago, my mechanic complained of severe frame erosion, having had to reinforce and re-weld several parts back onto the frame, including but not limited to the brackets which support the rear leaf springs. (two ocurrances-- left and right sides). Last week, my employee complained of some rear end swaying at moderate speed cornering. We discovered a cross-tie connection between the side rails at the rear of the vehicle's frame had rotted away, thus causing some unwanted frame movement. If it weren't for a heavy-duty towing package I had purchased with the vehicle in 2002, I believe the left and right sides of the vehicle's under-framing would have twisted and separated from the body years ago ! Also beginning a few years ago, was the decay of the vehicle's engine block, as three separately timed spark plugs had literately 'blown' out of the threaded wells of the engine block. My mechanic had to adapt heli-coil kits into re-bored holes in the vehicle's spark plug wells. It's only a matter of time before these kits come loose, and blow -out again. I'm already experiencing a painfully ominous compression loss in one (or more) of the cylinders. Could ford have purchased some inferior metals, thus producing a line of junk vehicles?

Filed Feb 27, 2017 · Fuel system · 120,000 miles · IA

Blowing out spark pluges.

Filed Aug 31, 2015 · Fuel system · 240,000 miles · VA

While traveling on an interstate highway, the van started showing symptoms of fuel starvation and with the family and a semi on my bumper things got quite hairy and started and argument with my wife! I exited the highway and put clean diesel fuel and fuel additive to get me back home; this did not work as the van acted up again several miles down the road. After stopping and starting numerous times on a side street, I got to a place where I could change the fuel filter; I noticed that it was full of rust and aluminum flakes. The van would not move any further, I had to trailer it home, the next day. Upon further investigation, I discovered that the aluminum coating the fuel take had come off and was plugging up the fuel pickup, emergency valve and the filter. You can do an internet search and find were this is a common problem with fords. If I would have known about it I would have performed preventive maintenance on the fuel tank and filters. Very dangerous and expensive to repair when it is to late.....

Filed Jul 15, 2015 · Tires · 108,362 miles · CA

Tl* the contact owns a 2002 ford e-350 equipped with michelin lt24575r16 tires, size: 245/756/16 (na). While driving approximately 55 MPH, the contact felt vibrations from the front tires. The contact noticed that the tread from the front passenger side tire was separated. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that the tire was not included in the federal safety agency campaign number: 13t012000 (tires). The VIN was unknown. The approximate vehicle failure mileage was 108,362 and the approximate tire failure mileage was 20,000.

Filed Feb 23, 2015 · Engine · 60,000 miles · NY

Tl*the contact owns a 2002 ford e-350. The contact stated that while driving at 65 MPH, the vehicle stalled without warning. The vehicle was not able to restart. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.

Filed Jan 16, 2014 · Engine · 110,000 miles · NJ

Tl* the contact owns a 2002 ford e-350. The contact stated that while driving approximately 60 MPH, the vehicle stalled and the check engine warning light illuminated. The failure recurred three times over a period of four years. The vehicle was not taken to a dealer or independent mechanic for diagnosis or repairs. The manufacturer was made aware of the problem. The approximate failure mileage was 110,000.

Filed Jan 16, 2013 · Lights · 150,000 miles · CO

Tl* the contact owns a 2002 ford e-350. The contact stated that the turn signals and hazard lights would not illuminate. The vehicle was taken to the dealer for diagnostic testing. The technician advised the contact that the turn signal switch would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 150,000.

Filed Sep 20, 2012 · Brakes, Steering · 80,000 miles · GA

Truck wobbling to the point of almost wrecking...was told it was wheelbearing,rotors,tierod ect. I now realize ford has a problem with the trucks regarding uncontrollable shaking , it is very scary when this happens. I also owned a 2003 and 2004 had to sell them because the turbo kept blowing off and fuel injectors were clogged. I am so disappointed. I hope if there is a problem you will do something about it. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 29, 2011 · Body · 65,000 miles · FL · crash

Tl* the contact owns a 2002 ford e350 super duty. The contact stated that while driving 65 MPH, the front end of the frame fractured into two pieces, causing the contact to crash into a barrier on the interstate. The vehicle was destroyed and towed to a private mechanic who confirmed that the a frame was fractured and caused the failure. The manufacturer was not notified of the failure. The failure mileage was 65,000.

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Questions about the 2002 Ford E-350

Is the 2002 Ford E-350 reliable?

Owners have filed 53 complaints about the 2002 Ford E-350, 3.1 times a typical E-350 model year. It is one of the years we flag to avoid.

What is the 2002 Ford E-350 year score?

The 2002 Ford E-350 scores 30 out of 100 (poor). The score compares it with the other model years of the Ford E-350: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.

What is the most common problem with the 2002 Ford E-350?

Engine and cooling, with 20 complaints, typically around 96,446 miles. Next is tires (8).

How many recalls does the 2002 Ford E-350 have?

5 recalls, covering vehicle speed control, equipment adaptive/mobility and equipment.

What year does the Ford E-350 have bad engine?

The Ford E-350 model years with the most engine complaints are 2005 (21 complaints), 2002 (20 complaints) and 2001 (17 complaints).

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