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2013 Ford E-350 problems

The most common problem on the 2013 Ford E-350 is suspension, typically around 6,000 miles. It has fewer complaints than a typical E-350 model year.

Typical yearClose to a typical year
Year score
74/100
Owner complaints
13
Recalls
9
Service bulletins
30
Worst area
Suspension
Fuel economy
11-13mpg

The worst 2013 Ford E-350 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Suspension
    7
  • Tires
    6
  • Brakes
    5
  • Wheels
    5
  • Engine
    2

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Suspension
    7
  • Tires
    6
  • Brakes
    5
  • Wheels
    5
  • Engine
    2
  • Steering
    2
  • Acceleration
    1
  • Body
    1
  • Electrical
    1

Recalls 9

Equipment adaptive/mobilityReported May 24, 2016 · 2 vehicles affected
What is wrong
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy
New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1‑800‑886‑9247. New England's number for this recall is 16E-020.

Recall number 16V350000 · Recall details

Equipment adaptive/mobilityReported November 20, 2015 · 278 vehicles affected
What is wrong
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1‑800‑866‑9247, or Ricon Customer Service at 1‑800‑322‑2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Recall number 15V779000 · Recall details

Equipment adaptive/mobilityReported November 17, 2015 · 285 vehicles affected
What is wrong
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1‑877‑777‑5438, or Ricon customer service at 1‑800‑322‑2884.

Recall number 15V763000 · Recall details

Equipment adaptive/mobilityReported November 4, 2015 · 667 vehicles affected
What is wrong
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1‑800‑769‑8267, or Ricon Customer Service at 1‑800‑322‑2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Recall number 15V729000 · Recall details

Equipment adaptive/mobilityReported November 5, 2014 · 34 vehicles affected
What is wrong
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1‑800‑639‑5438 or Ricon customer service at 1‑800‑322‑2884. Cumming's number for this recall is 14E-041.

Recall number 14V706000 · Recall details

Equipment adaptive/mobilityReported October 10, 2014 · 834 vehicles affected
What is wrong
Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1‑800‑769‑8267 or Ricon customer service at 1‑800‑322‑2884.

Recall number 14V641000 · Recall details

Equipment adaptive/mobilityReported October 3, 2014 · 286 vehicles affected
What is wrong
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1‑800‑886‑9247 or Ricon customer service at 1‑800‑322‑2884. New England's number for this recall is 14E-041.

Recall number 14V617000 · Recall details

Equipment adaptive/mobilityReported September 24, 2014 · 437 vehicles affected
What is wrong
Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1‑800‑322‑2884. Owners may also contact Elkhart customer service at 1‑574‑264‑5179. This recall has been superseded by campaign 15V‑768.

Recall number 14V595000 · Recall details

Fuel system, other: storageReported March 4, 2014 · 343 vehicles affected
What is wrong
Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
Risk
If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
Remedy
Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1‑855‑526‑3400.

Recall number 14V097000 · Recall details

See all 9 recalls for the 2013 Ford E-350

Technical service bulletins for the 2013 Ford E-350 30

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 30 bulletins for the 2013 Ford E-350

2013 Ford E-350 fuel economy

Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.

EngineDriveCityHighwayCombined
5.4L 8‑cylRWD1215-1613
6.8L 10‑cylRWD101411-12

What 2013 Ford E-350 owners say

Most recent owner complaints, unedited.

Filed Oct 17, 2022 · Body · MO

The passenger doors on the back of this van do not latch properly. Oddly enough almost EVERY Ford Model from this year has a recall for the same door latches-but not this model. I'm not sure why this hasn't been recalled except that maybe because there are less of these model Fords on the road-less reports have been made.

Filed Aug 16, 2022 · Suspension · OR

I purchased this lift kit based on multiple reviews including personal friends. After install, I have had to undergo four alignments with no resolution. Multiple mechanics have confirmed that the kit is defective. I have been in contact with the manufacturer but they have stopped responding to me. They freely admitted to my alignment shop and myself that they do not use any jigs or templates to build these kits. They are modifying stock I-beams which clearly and obviously dictate in forged letters to not modify. I have asked for a fix or resolution and WeldTech is no longer responding. I have initiated a chargeback on my card. This kit poses a significant safety risk in that it causes the vehicle to not track straight or true requiring constant correction. Even a momentary lapse in attention could result in crossing lanes or into shoulders or ditches putting the driver and occupants and other vehicles on the road at risk.

Filed Feb 26, 2019 · Engine · NC

2013 ford e350 super duty motorhome. Consumer writes in regards to melted exhaust flange and concern about potential for fire caused by excessive exhaust heat build up. *ea

Filed Aug 22, 2018 · MD

Air conditioning is not working properly. After speaking to several other owners they also experienced the same malfunction

Filed Jan 16, 2018 · Tires, Wheels · 67,000 miles · IL

Tl* the contact owns a 2013 ford e-350. While driving approximately at 55 MPH, the rear passenger side tire blew out without warning. The contact stated that the dealer (jack schmitt chevrolet of wood river, 1870 e edwardsville rd, wood river, il 62095) were aware the tires were not for the vehicle when it was sold to the contact. The manufacturer was contacted. The VIN was unknown. No tire information was available. The failure mileage was 67,000. *tt

Filed Apr 13, 2015 · Electrical, Engine · 98,000 miles · CO

Spark plug blown out of head.

Filed Oct 1, 2014 · Steering, Suspension · 8,429 miles · WA

Both front steer tires showing severe positive camber, causing a severe safety issue to steer the passenger vehicle (shuttle bus) and excessive tire wear for a low number of miles. Front wheel alignment was performed with shims installed to correct the severe positive camber condition. Ford absolved itself to pay for the work under their warranty program, pointing the finger at their partner/vendor starcraft who installs the shuttle bus chassis in terms of the engineering design of this problem. Complained to the president's executive office of ford for resolution after a poor satisfactory response to the issue from their commercial vehicle customer service unit. From the executive office of ford, "we stand behind the decision of our customer service commercial unit and dealer diehl ford of bellingham, wa." very unsafe situation, and very clearly a ford engineering issue. Ford engineering provides the specs for chassis usage to their vendor starcraft. Ford sells the shuttle bus vehicles directly to the consumer, assuming all liability.

Filed Jun 30, 2014 · Brakes, Suspension · 5,000 miles · PA

I am owner of jwd delivery, a fedex home delivery contractor, I have 4 of the same trucks 2012/2013 and there are many others in our terminal. They all have the same issue, excessive tire wear of front tires. The tires fail inspection after 5-7k miles. Over $8k in tires on four trucks in less than a year and a half. Trucks have between 25k and 50k miles on them.had a ford engineer look at them and the body company did not factor in the weight and distribution when they but this body on this chasis. The engineer stated these trucks are dangerous and can flip over or fail to stop due to this problem. The body company will not fix the problem or take responsibility. These need to be fixed, replaced, or taken of the road as dangerous. I have been working on this myself for over a year to get fix and find the problem before someone does get injured or killed. I would like to talk to someone about getting them recalled, that is the only way the body company will take care of the problem. Utilimasters solution is to continue to replace the tires and do front end alignments each time which I had initially tried and the tire wear is no better. Basically the weight of the packages is on the shelves on the outside of the body and the trucks are driving on the tire edges not flush to the road. I can document everything.

Filed Jun 30, 2014 · Brakes, Suspension · 6,000 miles · PA

I am owner of jwd delivery, a fedex home delivery contractor, I have 4 of the same trucks 2012/2013 and there are many others in our terminal. They all have the same issue, excessive tire wear of front tires. The tires fail inspection after 5-7k miles. Over $8k in tires on four trucks in less than a year and a half. Trucks have between 25k and 50k miles on them.had a ford engineer look at them and the body company did not factor in the weight and distribution when they but this body on this chasis. The engineer stated these trucks are dangerous and can flip over or fail to stop due to this problem. The body company will not fix the problem or take responsibility. These need to be fixed, replaced, or taken of the road as dangerous. I have been working on this myself for over a year to get fix and find the problem before someone does get injured or killed. I would like to talk to someone about getting them recalled, that is the only way the body company will take care of the problem. Utilimasters solution is to continue to replace the tires and do front end alignments each time which I had initially tried and the tire wear is no better. Basically the weight of the packages is on the shelves on the outside of the body and the trucks are driving on the tire edges not flush to the road. I can document everything.

Filed Jun 30, 2014 · Brakes, Suspension · 5,000 miles · PA

I am owner of jwd delivery, a fedex home delivery contractor, I have 4 of the same trucks 2012/2013 and there are many others in our terminal. They all have the same issue, excessive tire wear of front tires. The tires fail inspection after 5-7k miles. Over $8k in tires on four trucks in less than a year and a half. Trucks have between 25k and 50k miles on them.had a ford engineer look at them and the body company did not factor in the weight and distribution when they but this body on this chasis. The engineer stated these trucks are dangerous and can flip over or fail to stop due to this problem. The body company will not fix the problem or take responsibility. These need to be fixed, replaced, or taken of the road as dangerous. I have been working on this myself for over a year to get fix and find the problem before someone does get injured or killed. I would like to talk to someone about getting them recalled, that is the only way the body company will take care of the problem. Utilimasters solution is to continue to replace the tires and do front end alignments each time which I had initially tried and the tire wear is no better. Basically the weight of the packages is on the shelves on the outside of the body and the trucks are driving on the tire edges not flush to the road. I can document everything.

Compare the 2013 Ford E-350

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Questions about the 2013 Ford E-350

Is the 2013 Ford E-350 reliable?

Owners have filed 13 complaints about the 2013 Ford E-350, fewer than a typical E-350 model year.

What is the 2013 Ford E-350 year score?

The 2013 Ford E-350 scores 74 out of 100 (average). The score compares it with the other model years of the Ford E-350: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.

What is the most common problem with the 2013 Ford E-350?

Suspension, with 7 complaints, typically around 6,000 miles. Next is tires (6).

How many recalls does the 2013 Ford E-350 have?

9 recalls, covering equipment adaptive/mobility and fuel system, other.

What gas mileage does the 2013 Ford E-350 get?

Official estimates for the 2013 Ford E-350 range from 11 to 13 mpg combined. The most efficient version (5.4L 8-cyl, RWD) gets 12 city and 15-16 highway.

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