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October 2, 2018 Service bulletin

This SKU is a front upper ball joint

Ford technical service bulletin DOR-B8H4Z-11 for 2000-2017 Ford F-250 SD, 1999-2017 Ford F-350 SD and 2000-2004 Ford Excursion and others.

Bulletin number
DOR-B8H4Z-11
Component
Steering
Summary
This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.

Owners of these vehicles have filed 2,082 complaints in the steering category.

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