2018 Tesla Model 3: engine stalls while driving

Filed Feb 14, 2024 · Electrical · CA

Vehicle touch screen will shut off while driving and take 5 minutes to reboot. I have taken it to Tesla multiple times since November and they said it’s a firmware issue and nothing is being done to resolve.

Filed Jan 3, 2022 · Body, Suspension · 33,000 miles · CA

The contact owns a 2018 Tesla Model 3. The contact stated that the vehicle had begun swaying while driving approximately 60 MPH. Additionally, the contact noticed a creaking noise coming from underneath the vehicle. The contact pulled into a parking lot and the vehicle suddenly stalled. The contact noticed that the control arm had detached. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer and dealer were informed of the failure. The approximate failure mileage was 33,000.

Filed Feb 9, 2020 · Acceleration · 9,000 miles · CA · crash

On november 14, 2019 my car was involved in an accident that I strongly believe there was a malfunction with the accelerator sensors or the accelerator itself. The vehicle suddenly accelerated aggressively as my sister was parking the car. She was going slow as she parked the vehicle and as she drove into the stall, the vehicle sped up aggressively and she could not stop it. We have videos (couldn't upload) that also show the wheels keep going even though it had already made contact with the pillar and nobody is pressing the pedal. Another concern we have is why none of the crash avoidance mechanism took over, the vehicle's safety settings didn't stop the vehicle from continuing to accelerate and drive right into the pillar. We are concerned about the safety of this vehicle. We are available to talk with you about the details of the accident. We filed a complaint with tesla and they claim it is user error, but my sister is 100% sure she didn't press the pedal. We need your help with this investigation. We understand there are others that have filed similar complaints. We want to know what type of investigation tesla did to conclude it was user error. We believe the sensors are not working properly and this is the cause of the accident, but we don't have any way of knowing what kind of scrutiny tesla did in their part to look into what actually happened, also just because their records indicate that the pedal was pressed, we have no way of knowing if this is truly the case instead of the sensors actually inaccurately sensing that a foot was nearby. -- [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jan 24, 2020 · Electrical · 19,241 miles · CA

Tl* the contact owns a 2018 tesla model s. While driving at 5 MPH the vehicle independently accelerated, jerked and stalled. The seat belt warning lights were illuminated. The driver and passenger safety restraint fault message was displayed. The vehicle was taken to tesla 6701 amador plaza rd, dublin, ca 94568, (925)361-1173 where it was diagnosed that the safety sensor needed to be replaced. The vehicle was repaired however the failure recurred. The manufacturer was contacted but no further assistance was provided. The failure mileage was 19,241.

Filed Jan 17, 2020 · Body · 27,241 miles · CA · crash

On january 10, 2020 approximately 09:30 am, when in a parking garage I stopped the car and went to put it into reverse to back into a stall when the car accelerated forward impacting a pillar when I looked down the car was in neutral and the hazard lights were on. I contacted my insurance and it was deemed 'at fault' repairs to be determined