Fuel pump malfunctioned. The vehicle stalled at low speeds while driving on an incline and gave a large red exclamation error sign on the dashboard. It stopped accelerating and came to a stop. Afterwards the engine will not start anymore. The car was towed to a garage and they found the fuel pump to be faulty.
Toyota Prius fuel pump problems
12 of the 12,530 owner complaints about the Toyota Prius describe fuel pump failure, most of them for the 2010 model year.
- owner complaints
- 12
- worst model year
- 2010
- typical mileage
- 83,200
By model year
- 20105
- 20082
- 20071
- 20052
- 20041
- 20011
Often reported together
Stalling 7Fuel gauge 3Warning lights 2Won't start 1Power steering loss 1Loss of power 1Check engine light 1ABS 1
What owners say
Hello there, my name is Lashyrah and I do not know much about cars so most of this is unknown. The person I bought my vehicle from did not give me much information and I was desperate at the time so I bought it. Most of the lights on the dashboard are on: ABS, Brake system, Engine, Tire/Safety Alert, Fuel pump reset warning, and Stability control are lights that come and go. I have used the code system to try to reset these things and they go away then pop back up. Sometimes while I am driving, all the dashboard lights disappear and the breaks start getting really touchy and it feels completely different driving until the previous lights all come back on. This has been an issue before and when I last went to Toyota to get my car serviced, I asked them to check the lights and system, and if they could do a multi-point inspection. They wanted me to pay $300 just to find out why the lights keep coming back on. Please help me get this fixed at no cost I am a single mom and college student working part time so I need my car to get around or a free loaner car to get around until this is fixed. I strongly feel these are recalls that did not get taken care of or are not showing up in the recall system. I need assistance as soon as possible and would like to know my options, especially after getting a notice in the mail a few days ago from Toyota about my car possibly being affected. My fuel gauge is also empty at around 3 bars or sometimes 2 bars instead of going all the way down to empty, costing me more money on gas having to fill it up more often. Thank you for your time and help.
The contact owns a 2004 Toyota Prius. The contact stated while driving approximately 30 MPH, the vehicle stalled. The vehicle lost power steering functionality but the contact was able to safely pull off of the road. The contact stated that the check engine warning light and other unknown warning lights were illuminated before the vehicle stalled. Additionally, the instrument panel went black. The contact stated that she attempted to restart the vehicle but the vehicle would not restart. The contact had the vehicle towed to her residence and later towed to an independent mechanic. The vehicle was diagnosed and it was determined that a wiring cable connector had melted onto the battery and affected the engine. Additionally, the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,200.
Well-maintained, dealer-serviced vehicle sputtered and stalled while driving on the freeway at highway speed. Was fortunately able to coast to a stop on the shoulder, but vehicle would not restart. Dealership identified the problem as a fuel pump failure, which occurred with no warning.
Tl* the contact owns a 2010 toyota prius. While driving 70 MPH, the vehicle stalled and the "hyper" system failure warning indicator illuminated. The vehicle was towed to toyota of seattle (1925 airport way s, seattle, wa 98134, (206) 382-4300) where it was diagnosed that the egr valve and intake manifold needed to be repaired. The vehicle was repaired, but the failure recurred. The dealer stated that the fuel pump needed to be replaced. The fuel pump was repaired by an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was 180,000.
I purchased a 2010 toyota prius, within a month I had to replace the fuel pump sensor (after it went out on the highway and the car died while driving it). Then 6 weeks after purchase I was driving down the highway again and the hood ripped up completely shattering the windshield while driving. I later learned both safety's on the hood latch were broken and missing parts. It also has an oil leak that will cost me $2,200 to repair when I only paid $6,000 for the car on top of many other minor issues.
Tl* the contact owns a 2010 toyota prius. While driving at an unknown speed, the vehicle stalled and the check pcs and check hybrid system warning indicators illuminated. The vehicle was taken to ourisman toyota chantilly (4135 auto park cir, chantilly, va 20151) where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed back to the dealer where it was diagnosed that the fuel pump needed to be repaired. The vehicle was not repaired. The approximate failure mileage was 127,735.
The gas tank design toyota prius from at least 2007 and until 2010, contains no actual fuel gauge. In the northern states with severe winters this results in owners frequently running out of gas when they think they still have ample fuel as shown by multiple complaints found on the internet, and for us on a trip in february to march 2015 we were in serious fear of running out of gas when in fact if the specification for capacity has any meaning we still had over 4 gallons of fuel. We got so worried, we stopped at a brothel in nevada so my wife could ask how far to the nearest gas station. When we got to the gas station the fuel pump indicator was even blinking to indicate we were in danger of running out of fuel, yet the car filled up with only 65% of its rated fuel capacity. Running out of gas unexpectedly is especially dangerous in the toyota prius because so much depends on electricity including the steering to get the car off the road. There is no guarantee it cannot happen when the battery is already at maximum depletion or the main battery itself has failed but not yet been replaced in which case the car is totally dependent on continuous fuel flow. It certainly came as a shock to me to learn that what is displayed is no better than a grossly inaccurate estimate of remaining fuel, or about to run out fuel level. Toyota should be forced to recall all of these vehicles for fuel system replacement in the interests of safety and keeping people from being killed for running out of gas at the wrong time and stopping dead on the highway. As these cars age, they become more dangerous because it is only a matter of time before they will be driven with a bypass of a defective main battery, but epa regulations preventing alteration of anything emissions related will make these cars road hazards across the nation if the problem is not dealt with.
This is in regards to the electrical fuel pump that is already being recalled. I had my vehicle shut off while driving in traffic. I had it towed to the toyota dealership at the time and they replaced the electric water pump, the water pump, and the battery. My invoice came out to $1213. I sent this to toyota for a refund when the recall notice came out. They refunded me a mere $428 (this is for only the electric water pump) claiming that they do not have anything that shows the battery or the other water pump could be effected by the recall condition. It seems strange that I brought my vehicle in when I experienced exactly the same condition described in the recall and ended up needing multiple parts replaced when toyota claims only the electrical water pump may be effected. I had no other issues with my vehicle leading up to this so it seems highly unlikely that the water pump and battery just went bad at the very same moment the electrical water pump stopped.
Fuel gauge and fuel tank report lower than expected values which lead to miscalculated trips between fill ups. On the first day, the tank reported full at around 11gallons. The second time of filling up, I could only fill up 8 gallons because the fuel pump sensor would stop at the gas station. The third, and fourth time would only allow me to put in 6 gallons, and 4 gallons. This makes it extremely inaccurate in reporting how much gas is left in the car. I nearly ran out of gas going through az for a long drive because of the inaccurate amount of reported gas. Toyota makes a european version which does not have this bladder problem. (the fuel tank capacity for a european nhw11 without the bladder is 50 litres ) why not modify or replace the american version which is clearly reports bogus gas readings? It's a serious problem when you run out of gas on the highway or overestimate to the next refueling station. Prius 2008 model, purchased 6/2008.
Related recalls
Hybrid propulsion system
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 21TB07/21TA07.
Recall number 21V734000 · Recall details
Hybrid propulsion system: inverter
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V‑684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
- Risk
- An unexpected hybrid power system shut down may increase the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's number for this recall is 20TB10 / 20TA10.
Recall number 20V369000 · Recall details
Hybrid propulsion system
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
- Risk
- If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V‑053 or 15V‑449.
Recall number 18V684000 · Recall details
Hybrid propulsion system: inverter
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Prius vehicles. A capacitor within the hybrid system may not have been properly bolted to the inverter housing.
- Risk
- If the capacitor was not properly secured, vibrations from driving the vehicle may damage the capacitor, shutting down the hybrid system, causing a loss of motive power and increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the inverter, free of charge. The recall is expected to begin by early December 2017. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is H0U.
Recall number 17V658000 · Recall details
Hybrid propulsion system: inverter
- What is wrong
- Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
- Risk
- The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
- Remedy
- Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1‑800‑331‑4331.
Recall number 12V536000 · Recall details
Questions about the Toyota Prius fuel pump
Which Toyota Prius years have fuel pump failure problems?
The model years with the most reports are 2010 (5 complaints), 2005 (2 complaints) and 2008 (2 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Toyota Prius?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history