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March 4, 2013 Service bulletin

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit,...

Mazda technical service bulletin 09-003-13-2776 for 2007-2013 Mazda MAZDA3, 2013-2014 Mazda CX-5 and 2007-2014 Mazda MAZDA6 and others.

Bulletin number
09-003-13-2776
Component
Equipment: mechanical
Summary
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or hid bulb seal no. 1 (b) and bulb seal no. 2 (c) socket covers have not been correctly installed or are missing due to improper prior repairs (I.e., customer replacing the headlamp bulbs or body shop not transferring them when replacing the headlamp unit(s) due to a collision). Any damage caused by missing socket covers, hid module seal (d), or missing bumper brackets (e) is not covered by warranty policy.

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