To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new...
Mazda technical service bulletin 09-019-13-2805 for 2010-2013 Mazda MAZDA3, 2013-2014 Mazda CX-5 and 2009-2013 Mazda MAZDA6 and others.
- Bulletin number
- 09-019-13-2805
- Component
- Equipment: other: owners/service/other manual
- Summary
- To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles. Due to the complexity of software and hardware available on various cellular phones and cell phone provider networks, it is essential for customers to contact the mazda hands-free system customer care number at (800) 430-0153 or, for customers requiring additional resources, please direct them to www.mazdausa.com/bluetooth. representatives of the customer care center are knowledgeable on verifying approved phones and properly pairing (programming) specific phones to the vehicles bluetooth system. They are also best equipped to resolve a majority of the pairing issues and other bluetooth related concerns when communicating directly with mazda customers.
Vehicles covered
- Mazda MAZDA3 2010-2013 2010201120122013
- Mazda CX-5 2013-2014 20132014
- Mazda MAZDA6 2009-2013 20092010201120122013
- Mazda CX-9 2007-2013 2007200820092010201120122013
- Mazda CX-7 2008-2012 20082009201020112012
- Mazda RX-8 2009-2011 200920102011
- Mazda MAZDA5 2008-2013 200820092010201120122013
- Mazda MX-5 2009-2013 20092010201120122013
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