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November 11, 2013 Service bulletin

Some automotive cleaning products contain strong acid or alkali

Mazda technical service bulletin 02-009-13-2854 for 2004-2014 Mazda MAZDA3, 2013-2014 Mazda CX-5 and 2004-2014 Mazda MAZDA6 and others.

Bulletin number
02-009-13-2854
Component
Wheels
Summary
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.Use extra care when cleaning wheels. The following are guidelines to follow when cleaning the wheels.-Mazda recommends using a mild soap or neutral detergent as stated in the owner's manual under Appear-ance Care in the Maintenance and Care section.-DO NOT use a cleaning products containing strong acid or alkali contents to clean the wheels.-DO NOT apply any type of specialized wheel cleaner to the wheels when they are hot (such as after driving the vehicle or if the vehicle has sat in the sun). Ensure wheel temperatures are the same as ambient tem-perature before cleaning.-Within 15 minutes after any cleaner is applied, rinse the wheel thoroughly to completely remove cleaner.-Stains on Mazda Wheels caused by improper cleaning are not covered under the Mazda Vehicle Warranty.

Owners of these vehicles have filed 256 complaints in the wheels category.

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