Blank screen after attempting to exit Valet mode
Ford technical service bulletin SSM 46813 for 2016-2017 Ford F-150, 2016-2017 Ford Escape and 2016-2017 Ford Focus and others.
- Bulletin number
- SSM 46813
- Component
- Electrical system: software
- Summary
- Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
Owners of these vehicles have filed 1,212 complaints in the electrical category.
Vehicles covered
- Ford F-150 2016-2017 20162017
- Ford Escape 2016-2017 20162017
- Ford Focus 2016-2017 20162017
- Ford Taurus 2016-2017 20162017
- Ford Edge 2016-2017 20162017
- Ford Expedition 2016-2017 20162017
- Ford Mustang 2016-2017 20162017
- Ford Fiesta 2016-2017 20162017
- Lincoln MKZ 2016-2017 20162017
- Lincoln MKX 2016-2017 20162017
- Lincoln Continental 2017 2017
- Lincoln Navigator 2016-2017 20162017
- Ford Transit 2016-2017 20162017
- Lincoln MKC 2016-2017 20162017
- Ford Transit Connect 2016-2017 20162017
- Lincoln MKS 2016 2016
- Ford C-Max 2016-2017 20162017
- Lincoln MKT 2016-2017 20162017
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