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December 10, 2015 Service bulletin

Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014

Audi technical service bulletin A171568 2028440- for 2005-2010 Audi A4, 2005-2017 Audi A6 and 2009-2017 Audi Q5 and others.

Bulletin number
A171568 2028440-
Component
Electrical system: instrument cluster/panel
Summary
Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

Owners of these vehicles have filed 523 complaints in the electrical category.

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