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November 29, 2017 Service bulletin

Inoperative mobile device navigation applications

Ford technical service bulletin SSM 46948 for 2016-2017 Ford F-150, 2016-2017 Ford Escape and 2016-2017 Ford Focus and others.

Bulletin number
SSM 46948
Component
Equipment: electrical: navigational system(global positioning system)
Summary
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages  SYNC.

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