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January 24, 2018 Service bulletin

Back over prevention

Chevrolet technical service bulletin PIP5331E for 2013-2018 Chevrolet Impala, 2013-2017 Chevrolet Equinox and 2013-2017 GMC Acadia and others.

Bulletin number
PIP5331E
Component
Back over prevention
Summary
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 and 2018 model year.

Owners of these vehicles have filed 1,153 complaints in the driver assistance category.

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