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April 1, 2017 Service bulletin

Sme fault code 21F02A.

BMW technical service bulletin B611817 for 2016-2017 BMW X5, 2012-2016 BMW 328I and 2017 BMW 330I and others.

Bulletin number
B611817
Component
Electrical system
Summary
"SME FAULT CODE 21F02A. Upon starting the vehicle, the following CC message is displayed to the customer: "Powertrain malfunction!" (CCM-ID: 633) In addition, one or several of the following CC message(s) may be displayed: "Charging not possible" (CCM-ID: 804), "Hybrid system malfunctioning!" (CCM-ID: 585), "Drive. No restart" (CCM-ID: 586) or "Engine fault! Power loss" (CCM-ID: 29). Possible hardware defect of the safety box."

Owners of these vehicles have filed 325 complaints in the electrical category.

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