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January 1, 2016 Service bulletin

?SUBJECT During the QC1 the BMW Assist Test Call Fails . After the transport mode is deleted (during the...

BMW technical service bulletin B840815 for 2012-2016 BMW 328I, 2017 BMW 330I and 2012-2016 BMW 335I and others.

Bulletin number
B840815
Component
Electrical system
Summary
"?SUBJECT During the QC1 the BMW Assist Test Call Fails . After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."

Owners of these vehicles have filed 406 complaints in the electrical category.

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