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June 7, 2021 Service bulletin

Intelligent key buttons inoperative but request switches work

Infiniti technical service bulletin ITB16-012D for 2015-2020 Infiniti QX60, 2015-2021 Infiniti Q50 and 2015-2017, 2019-2021 Infiniti QX50 and others.

Bulletin number
ITB16-012D
Component
Electrical system
Summary
INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Owners of these vehicles have filed 146 complaints in the electrical category.

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