February 9, 2022 Service bulletin

One or more of the following conditions: ?Abnormal Bluetooth® Audio Mode transition

Lexus technical service bulletin L-SB-0025-21 Rev for 2020-2022 Lexus ES350, 2020-2022 Lexus RX350 and 2020-2022 Lexus RX Hybrid and others.

Bulletin number: L-SB-0025-21 Rev
Component: Equipment: electrical
Summary: TSB: Some 2020 ? 2022 model year Lexus vehicles equipped with Pioneer Audio (version 1804) or earlier may exhibit one or more of the following conditions: ?Abnormal Bluetooth® Audio Mode transition. ?Difficult radio tune knob operation when selecting audio source. Some 2020 ? 2021 model year Lexus vehicles equipped with Pioneer Audio (version 1799) or earlier may exhibit one or more of the following conditions: ?Album art inoperative. ?Low Volume from CarPlay® FaceTime Audio Calls. ?Pause function intermittently inoperative in CD mode. ?Intermittent Diagnostic Trouble Code (DTC) B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone call operation during Apple CarPlay®. ??No Information? displayed in Information Screen. ?No audio after voice guidance in Android Auto. ?Repeat Function Inoperative in Bluetooth® Audio Mode. ?Audio does not resume after CarPlay® Voicemail. ?Climate temperature control difficult to operate. ?Text message screen Reply button is inoperative using Apple iOS13® or later. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version

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