February 16, 2023 Service bulletin

This bulletin provides information on a software update for when saved addresses, favorites, last...

Audi technical service bulletin A9123742069112_2 for 2020-2022 Audi A4, 2021-2022 Audi A6 and 2021 Audi Q5 and others.

Bulletin number: A9123742069112_2
Component: Visibility: defroster/defogger/HVAC system
Summary: This bulletin provides information on a software update for when saved addresses, favorites, last destinations, HVAC favorite button assignment, and/or icon and shortcut order are lost sporadically; In rare cases the screen may turn completely blue until a bus sleep or an MMI reboot is performed. For Q3 vehicles, MMI may get stuck on the welcome screen. No DTCs are stored.

Owners of these vehicles have filed 15 complaints in the visibility category.

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