The customer may note the following complaints
Mercedes-Benz technical service bulletin LI82.85-P-071623 for 2020-2023 Mercedes-Benz GLE 350, 2020-2023 Mercedes-Benz GLE 450 and 2020-2021 Mercedes-Benz AMG Gle43 and others.
- Bulletin number
- LI82.85-P-071623
- Component
- Structure
- Summary
- The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. - No audio is present from the sound system - MBUX multimedia system (A26/17) may not be shown on the initial quick test - Various other MBUX multimedia system (A26/17) related complaints Water ingress through the air vent under the front passenger seat (see attached, note that the vents are facing the rear of the vehicle). As a result, the head unit (A26/17) may become damaged. Inspect the MBUX multimedia system (A16/17) hardware, including all attached wiring and connectors, for traces of water and/or corrosion.
Owners of these vehicles have filed 11 complaints in the body category.
Vehicles covered
- Mercedes-Benz GLE 350 2020-2023 2020202120222023
- Mercedes-Benz GLE 450 2020-2023 2020202120222023
- Mercedes-Benz AMG Gle43 2020-2021 20202021
- Mercedes-Benz AMG Gle53 2021-2022 20212022
- Mercedes-Benz AMG Gle53 4matic+ 2023 2023
- Mercedes-Benz Gle 400 E 2021 2021
- Mercedes-Benz AMG Gle63 2020-2022 202020212022
- Mercedes-Benz GLE 580 2020-2021 20202021
- Mercedes-Benz Gle 350 E 2020-2022 202020212022
- Mercedes-Benz AMG Gle63 S 2021-2022 20212022
- Mercedes-Benz Gle 580 4matic 2022-2023 20222023
- Mercedes-Benz AMG Gle63 S 4matic+ 2023 2023
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