Customer Satisfaction

Bulletin number

N222371151-11

Component

Steering

Summary

Customer Satisfaction. Due to the industry-wide semiconductor shortage, the heat feature on the steering wheel is not functional on certain 2022-2023 model year vehicles listed above, built beginning November 17, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature. Dealers are to replace the steering wheel assembly.

Owners of these vehicles have filed 66 complaints in the steering category.