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January 4, 2024 Service bulletin

Situation

BMW technical service bulletin B320223 for 2015-2024 BMW X5, 2017-2023 BMW 530I and 2017 BMW 535I and others.

Bulletin number
B320223
Component
Steering
Summary
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23

Owners of these vehicles have filed 76 complaints in the steering category.

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