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May 4, 2024 Service bulletin

Work procedure 1. Connect XENTRY Diagnosis

Mercedes-Benz technical service bulletin NCU - 2024040010 for 2020-2024 Mercedes-Benz GLE 350, 2020-2021 Mercedes-Benz GLS 450 and 2020-2024 Mercedes-Benz GLE 450 and others.

Bulletin number
NCU - 2024040010 (2024040010)
Component
Electrical system
Summary
Work procedure 1. Connect XENTRY Diagnosis. 2. Update left rear seat control unit software. - To do this, select menu item "Quick test view – N32/5 – Left rear electrical seat adjustment – Adaptations – Update of control unit software". - Then follow the user guidance in XENTRY Diagnosis. 3. Update right rear seat control unit software. - To do this, select menu item "Quick test view – N32/6 – Right rear electrical seat adjustment – Adaptations – Update of control unit software". - Then follow the user guidance in XENTRY Diagnosis. 4. Disconnect XENTRY Diagnosis.

Owners of these vehicles have filed 130 complaints in the electrical category.

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