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May 9, 2025 Service bulletin

Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm

Mercedes-Benz technical service bulletin LI14.20-N-073867 for 2007-2024 Mercedes-Benz Sprinter 2500, 2007-2024 Mercedes-Benz Sprinter 3500 and 2003, 2006-2024 Freightliner Sprinter 2500 and others.

Bulletin number
LI14.20-N-073867
Component
Engine
Summary
Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.

Owners of these vehicles have filed 108 complaints in the engine category.

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