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May 19, 2025 Service bulletin

Complaint The check engine light is activated, accompanied by the following fault code related to the...

Mercedes-Benz technical service bulletin LI14.20-N-079253 for 2019-2024 Mercedes-Benz Sprinter 2500, 2019-2024 Mercedes-Benz Sprinter 3500 and 2019-2024 Freightliner Sprinter 2500 and others.

Bulletin number
LI14.20-N-079253
Component
Engine
Summary
Complaint The check engine light is activated, accompanied by the following fault code related to the Exhaust gas recirculation cooler (low pressure): •P300E55 The efficiency of component 'Exhaust gas recirculation cooler (low pressure)' is not sufficient. Cause The issue is attributed to an error in the coding of the climate control unit software (HVAC177). Remedy A software update to correct the coding error is currently in the process of release for the Aftersales network. In the interim, please proceed as follows: •Erase the fault memory (DTCs) from the control unit. •Return the vehicle to the customer. •No further diagnostic or repair procedures are required at this time.

Owners of these vehicles have filed 56 complaints in the engine category.

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