Complaint
Mercedes-Benz technical service bulletin LI47.70-P-078563 for 2021-2025 Mercedes-Benz C300, 2025 Mercedes-Benz E350 and 2023-2025 Mercedes-Benz GLC 300 and others.
- Bulletin number
- LI47.70-P-078563
- Component
- Electrical system
- Summary
- Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external socket flap of the vehicle socket (direct current) indicates an electrical fault. The actuator does not open. - The vehicle starts or charges normally and without any problems. Cause Software in the control unit "N116/5 - DC charge-connection unit (DCCU)". Remedy For model series 167, 254 (Only for USA): • Remedy is available: • Update software for N116/5 (DC charging control unit box) and perform SCN coding of N116/5. • Once the SCN coding has been updated, the engine diagnosis indicator lamp (MIL) is no longer actuated with this fault code. For model series 214: • Perform SCN coding of the Powertrain Control Unit (PTCU) • If the MIL does not clear after coding, please open a TIPS case and send to the Body/Chassis/Entertainment inbox. For other model series: • Work on the SW remedy for N116/5 (DC charging control unit box) is in progress. • Once the software is available, update the software for N116/5 and perform SCN coding of N116/5. • If this problem occurs, the vehicle start or charging functions are normally not affected; therefore do not replace any parts. • Replacing parts does not solve this problem.
Owners of these vehicles have filed 137 complaints in the electrical category.
Vehicles covered
- Mercedes-Benz C300 2021-2025 20212022202320242025
- Mercedes-Benz E350 2025 2025
- Mercedes-Benz GLC 300 2023-2025 202320242025
- Mercedes-Benz GLE 350 2020-2023 2020202120222023
- Mercedes-Benz AMG C43 2023-2024 20232024
- Mercedes-Benz Gle 350 4matic 2024-2025 20242025
- Mercedes-Benz S 580 4matic 2023 2023
- Mercedes-Benz AMG Glc43 2024 2024
- Mercedes-Benz GLC 300 4matic 2023-2025 202320242025
- Mercedes-Benz AMG Gle53 2021-2024 2021202220232024
- Mercedes-Benz S 500 4matic 2023 2023
- Mercedes-Benz AMG Gle53 4matic+ 2023-2024 20232024
- Mercedes-Benz Gle 450 4matic 2025 2025
- Mercedes-Benz Gle 450e 4matic 2025 2025
- Mercedes-Benz E 450 4matic 2025 2025
- Mercedes-Benz E 350 4matic 2025 2025
- Mercedes-Benz S 580 E 4matic 2023, 2025 20232025
- Mercedes-Benz AMG Gle63 S 2021-2024 2021202220232024
- Mercedes-Benz AMG Gle63 S 4matic+ 2023-2024 20232024
- Mercedes-Maybach S 680 4matic 2023 2023
- Mercedes-Benz AMG S 63 E 4matic+ 2024-2025 20242025
- Mercedes-Benz E 450 4matic All-Terrain 2025 2025
- Mercedes-Benz AMG C63 S E 2024 2024
- Mercedes-Benz AMG Glc63 S E 2025 2025
- Mercedes-Benz Gle 450 4matic Coupe 2025 2025
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