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November 12, 2025 Service bulletin

Complaint Shift quality complaints when braking during 2-1 coasting downshifts in Sport Plus (S+) drive mode

Mercedes-Benz technical service bulletin LI27.60-P-079970 for 2020-2023 Mercedes-Benz GLE 350, 2020-2024 Mercedes-Benz GLE 450 and 2024-2025 Mercedes-Benz Gle 350 4matic and others.

Bulletin number
LI27.60-P-079970
Component
Power train
Summary
Complaint Shift quality complaints when braking during 2-1 coasting downshifts in Sport Plus (S+) drive mode. Cause Software application. Remedy 1. Perform IPR and follow the instructions. 2. Perform software update on transmission control unit VGS2NAG3M (N15/15), available since 09/2025. (New software numbers) A0019021921 A0019022121 3. In Xentry, go to transmission control unit under Special Functions > Special Function: Reset Learned Values (Deceleration Mode). 4. Perform standstill adaptation. NOTE: All steps (software update, resetting learned values, and standard adaptation) must be completed to fully resolve the complaint.

Owners of these vehicles have filed 37 complaints in the transmission category.

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