Check a VIN

April 14, 2026 Service bulletin

Infotainment software update procedure

Kia technical service bulletin TSB_ELE417 for 2021-2026 Kia Sorento, 2023-2026 Kia Sportage and 2022-2024 Kia Forte and others.

Bulletin number
TSB_ELE417
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.

Owners of these vehicles have filed 1,280 complaints in the electrical category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Kia Sorento?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history