Tl* the contact owns a 2014 cadillac srx. The contact stated that the headlights on the vehicle were extremely dim, which made the vehicle difficult to drive at night. The contact changed the headlight bulbs, but that did not repair the failure. The dealer was not contacted. The manufacturer was contacted and did not assist. The vehicle was not diagnosed or repaired. The failure mileage was 75,000.
2014 Cadillac SRX lights complaints
Page 10 of 10: complaints 251 to 266 of 266, newest first, as owners wrote them.
Low beam lights dim. They are so dim it is hard to see when driving at night using the low beams
I bought the 2014 cadillac srx last week on february 15, 2017 and when leaving the dealership I noticed the headlights were very dim. I took it back and had the bulbs replaced but it did not fix the problem. I have since looked it up and see so many other cadillac srx owners with the same complaint. Driving at night is a safety issue and this vehicle definitely needs a recall.
The exterior lights are so dim at night that I cannot see at night. I have had the bulbs replaced but it doesn't help at all. I have to drive with my high beams on which also isn't safe.
I have a 2014 cadillac srx. While driving at night the low beams do not produce a lot of light. It's almost like driving with no lights on. I had the bulbs replaced yesterday thinking it would solve the problem but it didn't.
Tl* the contact owns a 2014 cadillac srx. The contact stated that the low beam exterior head lamps failed to illuminate. The failure occurred without warning. Autonation cadillac west palm beach (2101 45th st, west palm beach, fl) was contacted and recommended that the low beam head lamp assembly needed to be replaced. The manufacturer was not notified. The failure mileage was approximately 56,000.
Low beam headlights are so dim, that I have to run with high beams only at night. They are not burnt out, but are just very dim. Cadillac admits it's a major problem reported by most srx owners. The dealer wants over $1800 to replace the lights. Of course this is unsafe for the driver and those approaching the car having to deal with high beam lights.
Tl* the contact owns a 2014 cadillac srx. The contact stated that she was unable to see the road when the headlights were illuminated. The contact had to activate the high beams in order to see the road at night. There were no warning indicators illuminated before or after the failure. The vehicle was not diagnosed. The vehicle was taken to williamson cadillac (7815 sw 104th st, miami, fl) where the headlights were replaced, but the failure recurred. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 67,000. *tt consumer stated, again the lights were replaced and gm cut the cost to $915.31 updated 8/23/18
Tl* the contact owns a 2014 cadillac srx. While driving unknown speeds, the low beam headlights dimmed without warning. The vehicle was taken to an independent mechanic to test the alternator and/or battery. The contact replaced the halogen bulbs. The contact called a local dealer (billy navarre chevrolet cadillac, 1310 e college st, lake charles, la 70607) and was informed that the lighting assembly needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 67,430.
Tl* the contact owns a 2014 cadillac srx. While driving various speeds, the lights were too dim especially at night. The vehicle was taken to a local dealer (laffen automotive, 995 w. Columbia avenue, battle creek, mi 49015) and advised the contact not to make any changes to the vehicle due to the warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 15,000. *bf consumer stated cadillac authorized sunset cadillac dealership to replace the headlights at no charge. There is a signicant improvement in the headlights. Updated 7/27/18
Bad gaskets on the headlights and over time they leak and the headlights become dull.
Low beam headlights are so dim that they are an accident in waiting. They do not project far enough to avoid "over driving" them. Dealer says they are adjusted to spec. Pedestrians are at risk as is the risk of hitting wildlife. In ambient light, cannot tell the lights are even on! Have installed brighter bulbs to no avail. This problem is inherent in the cadillac and needs to be addressed at the federal safety agency. Problem noted all over the web.
The low beams on our srx are unsafe. Went to our dealer and was advised there is no gm fix available to our car except to buy bulbs from after market source and they did not recommend that solution. The head lights on our car are unsafe. Not enough light on road to drive safely. This is particularly true for us older drivers. Seems gm would put good headlights high on their engineering requirement list. They did not do so with the srx. This must be corrected before someone is hurts or killed.
Extremely dim low beam headlights. Took vehicle to dealer, they consulted with gm. Gm reported they recommended changing the low beams, but it might not correct the program. Headlights were replace, did not improve situation. Attempted repair amounted to $255.00
I am only guessing the year because it is not my vehicle. I want to alert the nhtsb to what I consider a safety defect in this vehicle. The rear brake lights are excessively bright to the point of affecting the vision of someone following this vehicle. Last night I was following one of these in a line of cars and the brake lights were so bright it affected my ability to see the road. Since this is an SUV of sorts, it was made worse by the high mounting of not only the normal lights but the center brake light. I can understand the need to have brake lights visible and certainly on a foggy night they would be useful, but for normal clear driving like last night they are too bright and can lead to an accident as the brightness affects the vision of the person following the vehicle. As I mentioned, I do not know the year and didn't think to get the license number but the 2 markings were "srx" and either "315" or more likely "3.5". Even with my high beam headlights which were needed to counteract the effect of the high brightness brake lights it was difficult to make out the 3.5.
Tl* the contact owns a 2014 cadillac srx. The contact stated that while driving at night with the low beam headlights activated, the lights were very dim making and causing the contact difficulty in seeing past 50 feet in front of the vehicle. The vehicle was taken to the dealer however, the failure could not be diagnosed. The manufacturer was not notified of the issue. The VIN was not available. The failure mileage was 200.
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