Front exterior lights are too dim to drive at night.
2014 Cadillac SRX lights complaints
Page 8 of 10: complaints 191 to 220 of 266, newest first, as owners wrote them.
Head lights are extremely dim making the vehicle dangerous while driving at night. Currently, we cannot use the vehicle for long trips at night. The lights were fine when the vehicle was purchase new. The lights got worse as the years went by.
Headlights do not project bright enough for night driving. They come on but do not function well enough without turning on the bright lights.
The low beam headlights are so dim I almost got hit by a motorist that did not see me coming down the road.thios has happened multiple times and I cannot see to drive at night with the low beams on. I was stopped by the state police for having my high beams on and told them I could not see with my low beams on. Officer looked at the head lights and said that the dealer of cadillac should replace them with new ones at no cost to me.this should have a recall done with new style of headlamp assemblies
3 years ago I complained to holman cadillac about moisture in head light assembly which cause dim lighting on driver's side head light setting off error messages and the lens started to crack and to help resolve the issue, I tape the lens. Gm refused repair under bumper to bumper warranty and the dealership told me I would have to pay $1,600.00 for the replacement.
The low beam projector headlights are dangerously dim. There have been numerouse complaints about this issue to ntsa and cadillac with no suggestion or resolution. As a law enforcement officer I know this issue is extreamly serious. Please investigate the low beam projector headlights and the extreamly low light output. When driving on low beam you can not see the road. High beams work fine.
The headlights on this 2014 cadillac, with 50,200 miles, are a design and manufacturing flaw. The lights on low beam, at night, are driving hazard as they do not light the road. The high beams are a work around to circumvent the problem but serve only as a temporary fix. On-coming traffic negates its use.
The lights when on dim are so dark that you are unable to see to drive at night. Brights work fine but dims are useless. Very unsafe
I mostly drive my car in the daylight. I had to drive for a test/doctor in houston text from covington, la. My appointments ran late and I had to drive at night for 200 miles. My lights are so low I could not see the lines on the highway. I used my bright lights when possible but this was not practical do to I traffic. I had to really on staying behind 18 wheel trucks to see the road to make it home. I was scared to death. The next night I had my daughter take my car out to see if it was just me but she said see could not see also and was also scared. I now can not drive my car at night.
I can not drive srx 2014 at night due to the dim headlights. I understand that cadillac is aware that the seals on the headlight are defective but will not do a recall on them. I have filled a case with cadillac and heard back from 1 dealership, steve foley cadillac in northbrook illinois, that they will not do anything about.
The low beans are very very dim and it's hazardous to drive at night.
Lighting assembly is completely out on vehicle. I can only drive with bright lights on. I have went off the road several times,due to lighting. I have had several checks from cadillac and was told I need to replace the entire lighting assembly, but is a waste because it will go out again in a couple of months.
Headlights are gone on my 2014 srx! Faded out over time.gone! I cannot see anything without the hi-beams on now. Only 62k miles. Probably started going out way back, I did not realize it was my car, thought it was my own vision which is already poor to begin with. I live in the country so I'm really screwed on these backroads. Dealer replaced cue system under warranty approx two years ago or less, now its going out again. Mirrors and seat and radio and climate all bleeping out on me. Service mgr. Brett@ sam taylor cadillac in ft. Walton beach fl. Says this is very common to have to replace it at least twice. Perhaps more? He stated to me that he submitted my issues to gm twice to no avail. Now the dealership has been sold and new people won't even return my calls. It's a very long drive for me to go to them and argue this case as we are still dealing with hurricane michael issues here on our toll bridges and highways, waterways etc. Traffic problems all over. Hardships on folks trying to go to work.re-routings. But I ask you who is the most likely next purchaser of a new cadillac vehicle? Me, the person who already owns one.!!! Trade in for a newer model? No thanks, think I'll just pass seeming how I'm a nobody. Apparently they could care less about their next customer, (gm corp I'm speaking to you). Why would you lose buyers over such a bizarre but simple fix? Before this I had the tahoe. Now maybe nissan or infinity is calling my name. Shame.
Just purchase 2014 caddilac srx. While driving at night low beam headlights have indequate illumination and beam pattern. Difficult to clearly see any obstructions in the road, people or cars on the shoulder of the road without having to have the bright lights selected. No long term fix identified by cadillac. All they want to do is replace the bulbs with the same ineffective oem. Unsafe to drive at night unless one is extremely careful.
Headlights are dim when on low beam causing a dangerous situation when driving at night. Cadillac dealer will charge $1500 to change out entire headlight assembly. Lights are too bright to drive around with high beams on all the time.
Concern: extremely dim headlights on my cadillac srx, so dim and hazardous that I do not drive at night and not in rain. I have since learned of pending lawsuits over the same issue. This is a huge safety issue. This is shameful of cadillac - I have a 4 year old vehicle with 55k miles that I can longer safely drive at night. My high beam headlights still function properly but I cannot drive all the time with my high beams - it would not be safe for oncoming traffic. Cadillac is doing nothing to correct this problem. They have offered a costly repair, but I have been cautioned that the repair work will not correct the problem.a true repair is needed and cadillac needs a recall. Very dangerous!
Low beam headlights do not project sufficient light to see at night. Bulbs replaced, but problem persists. Now reading online that many 2011-2015 srx owners are experiencing the same issue causing night visibility issues that are a safety concern.
2014 cadillac srx low-beam headlights were growing progressively dimmer and now the vehicle is very unsafe to drive in low light situations. This occured over the course of a few weeks and the vehicle was approximately 4.5 years old at the time of near total darkness. Although the hi-beams still work fine, it is unsafe to subject oncoming traffic to constant use of hi-beams, yet without them the srx driver is unable to see even the lines on the road. So very dangerous and this cadillac owner is terrified to drive this vehicle at night, for fear of harming herself or others.
Tl* the contact owns a 2014 cadillac srx. The contact stated that the low beam headlights were not providing adequate illumination. The contact had a personal mechanic clean the headlight connectors, but it did not correct the failure. The vehicle was taken to heritage cadillac (7134 jonesboro road, morrow, ga 30260, 770‑872‑0025) where it was diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 49,000.
Tl* the contact owns a 2014 cadillac srx. The contact stated that the low beam headlights were very dim. The light bulbs were replaced, but the failure continued. The vehicle was taken to ken bachelor cadillac (11001 interstate 10, san antonio, tx) where it was diagnosed that the headlight assembly reflector was defective and the entire assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
Concern: extremely dim headlights on our cadillac srx, so dim and hazardous that we choose to not drive at night and never in rain. We have replaced the bulbs with strong new bulbs from sylvania (gold series) however there is no improvement. We have been to cadillac dealership, they want to charge 1,900 dollars to replace both faulty headlight assemblies with the same faulty headlight assembly and charge us for it. Keep in mind this is a barely 4 yr old cadillac that you cant even drive at night for fear of safety. My cellphone is brighter that the headlights, we have done the comparison. We have since learned of pending lawsuits over the same issue, accidents, etc,...it is as much of a safety hazard as I can think of. A 4 yr old cadillac that you cant drive at night due to the faulty, well documented design flaws in the light. Ridiculous. The srx without question a danger to drive at dusk, dark, or rain.
Tl* the contact owns a 2014 cadillac srx. The contact stated that the projector low beam headlights were very dim and made it difficult to see the road while driving at night. The vehicle was taken to sunset cadillac of venice (located at 2367 s tamiami trail, venice, fl 34293, (941) 584-8540) where it was diagnosed that there was excessive clouding of the lens, which reduced the illumination. The dealer stated that the headlight assemblies needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and provided case number: 9-4929540255. The approximate failure mileage was 66,837.
Poor, unsafe low beam head lights
Headlights while on low beam I can not see. The headlines are not bright enough. I can barley see over the hood. It is the same weather I am in motion or not also weather it on the highway city or etc. It does not matter
The problem started a year ago with the lights becoming severely dim and unsafe at night. In the past two months the veu system has taken a mind of its own and usually does not work from the center console. Now the car does not work at all. It's like it's shorted out the whole electrical system. Worst car ever!!! I will never buy a cadillac ever again.
The low beam headlights on this car are horrible, I have a very hard time seeing at night due to the lack of light from the headlights. I avoid driving this car at night due to the difficulty in seeing due to the lights. I can see fine with my other car. Sometimes I am forced to use my high beams when I should use my low beams due to not being able to see. It is such a hazard and safety issue, I can't believe this car is a cadillac. I have not had an injury or damage yet.
Headlights are very dim when on low beam, it is a danger to the driver and other vehicles on the road. Due to the lights being so dim you can not see anything while driving at night unless the lights are on high beam which is dangerous for other vehicles on the road. I almost hit a deer due to the lights being dim. It is almost like no lights are on at all.
Headlights on these cars are extremly dim on lowbeam to the point of being dangerous to the driver and other vehicles on the road. This is a known problem with cadillac models 2012 thru 2017. Was told by the dealership cadillac knows about it but there is no fix. Also a problem with the cue system locking up.
July 4, 2018 I was involved in a rear end collision where I ran into the back of a vehicle around 9:45pm. It bothered me that I did not see the car until I was right on her. All of a sudden I saw her car and she was moving not standing still. It dawned on me that I could not see her car or judge the distance from her because my headlights are not bright enough to see what is in front of me. I caused my insurance rates to go up. I have not been in a vehicle accident since the late 1970s. I am a good driver and was not distracted in any way. Over $3,000 worth damage was done to my car and I'm not sure how much to the vehicle I hit. Cadillac needs to do something about the headlights before there is a serious accident. I have to drive with my high beams. I was driving on a two way bridge and both cars were in motion.
July 4, 2018 I hit the rear of another vehicle and it bothered me because I was alert paying attention and all of a sudden the car was in front of me. It bothered me that I hit the car and could not figure out why? Now I know, I could not see the car because my headlights are not working properly. My car insurance went up because it cost close to $4,000 to make the repairs. I would like for cadillac to recall the headlights on these vehicles. They are unsafe for night driving. I am considering the advice of an attorney not that I know the lights were the issue and not me. I was not speeding in the accident and the car is front of me was just going slow, not in a stopped position. My headlights were not bright enough that I could judge the distance from the rear of the vehicle.
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