I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. I’m not the only SRX customer either this issue. Please let me what is going on, Cadillac, GM, need to be responsible for replacing this issue
2014 Cadillac SRX lights problems
266 complaints (68% of all complaints for this car). Typical mileage when it fails: 58,000. 8 crashes reported.
- owner complaints
- 266
- of this car's complaints
- 68%
- typical mileage
- 58,000
- crashes
- 8
- recalls
- 0
Which part fails
- Headlights30
- Turn signal1
At what mileage
Complaints by mileage at the time of the problem.
Cadillac SRX lights problems in other years
Specific symptoms reported on the 2014 Cadillac SRX lights
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2014 Cadillac SRX owners say
Most recent owner complaints, unedited.
Low beam headlights extremely dim. Feels like driving with parking lights only. Very difficult to see. While checking different positions of the headlight switch discovered that in the parking light position ALL lights go off.
The contact owns a 2014 Cadillac SRX. The contact stated that while the vehicle was parked, the headlight wiring harness for the low beam headlights produced a burning odor. The contact believed that the burning odor was coming from loose terminal connections, which caused the terminals to overheat and melt. The headlights were inoperable. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.
Low beam lights are extremely dim pretty sure it’s caused by the projector screen infront on the bulbs not allowing enough light to come thru. Can not see the road infront of you or around the side or your car when needing to make a turn, extremely dangerous
The low beams make it impossible to see at night. I replaced the bulbs to high visibility LED and still nothing. It's so dim and bad I have to drive with high beams on. It's terrible that it's been like this for 4 years and still we have no recall on the headlights when they now there's a problem with the reflective material and/or condensation on the inside of the headlight.
The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the front headlights were extremely dim. The contact stated that the dim headlights made the vehicle unsafe at night because of inadequate illumination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Front headlights dim. Amount of light reflected/projected totally insufficient to drive safely at night. Amount of light reflected fails to illuminate area immediately in front of car. The amount of light actually approximates running lights. I replaced the headlight bulbs but did not solve or even affect the problem. Online research indicates it is not a bulb problem but the reflective coating around the bulb that has burned off on these parts. The fact there is no safety recall on a problem of generating sufficient light to illuminate the area in front of the car at night is shocking. A safety recall is necessary and way overdue.
For years I did not drive at night because I could not see the road well enough to feel secure driving after dark. Fast forward when my daughter asked me if my headlights were on, I realized it was the dim headlights on low beam that was the issue all these years and not my eyesight at night. I have a 2014 Cadillac SRX. Never received a safety notice or recall from GM nor the dealership. This has been proven to be a major GM problem they should be required to fix.
It has been an ongoing issue for years concerning the dimness of the headlights on this vehicle. Virtually impossible to drive at night , can’t even see the lane markings with lights on dim. The cause was determined to be leaky seals creating corrosion. I replaced the bulbs myself and it made no difference. No recall was ever granted in spite of multiple complaints and filings with the NATSA. The Cadillac dealer is aware of the problem but has no authority to replace. I have had to let my relatives know of this issue in the event I were to be involved in a nighttime incident.
While on low beam, the headlights are WAY too dim. Apparently, this is a common and well known problem. I just purchased this car, have replaced the bulbs, checked the voltage and cleaned the lens. I cannot see to drive at night on low beam.
Questions about the 2014 Cadillac SRX lights
Does the 2014 Cadillac SRX have lights problems?
Owners have filed 266 complaints about the lights of the 2014 Cadillac SRX, 68% of all its complaints, more than any other problem.
At what mileage do 2014 Cadillac SRX lights problems start?
The typical (median) mileage in owner complaints is 58,000 miles.
Was there a recall on the 2014 Cadillac SRX lights?
There is no recall for this problem on this model year.
What year does the Cadillac SRX have the most lights problems?
The Cadillac SRX model years with the most lights complaints are 2015 (302 complaints), 2014 (266 complaints) and 2012 (234 complaints).
Other 2014 Cadillac SRX problems
Electrical 39Visibility 27Transmission 21Suspension 19Brakes 12Acceleration 7Engine 6Body 5Seats 5Steering 5Airbags 4Wheels 4Driver assistance 2Locks 1Seat belts 1
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