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2016 Ford C-Max Energi: backup camera failure

5 of the 32 complaints about the 2016 Ford C-Max Energi describe backup camera failure.

owner complaints
5
of this car's complaints
16%
recalls
0
Is there a fix? 13 service bulletins cover this area of the car. See below

Backup camera failure by model year

  • 2016
    5
  • 2015
    2

What owners say

Filed Jan 29, 2026 · Driver assistance · 54,000 miles · CA

The contact owns a 2016 Ford C-Max Energi. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera failed to display an image as intended on the center digital screen. No warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Filed Jul 30, 2025 · Driver assistance · 100,000 miles · CA

The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was referred to the federal safety agency Hotline for assistance. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Filed Jan 30, 2023 · Driver assistance · CA

blue images on the rearview camera when trying to reverse. No accidents have happened from the blue-screen problem

Filed Oct 9, 2020 · 77,990 miles · CA

Ford has recalled many cars/trucks for backup camera issues. My car is not part of the recall and has had many issues with the camera which I have mentioned to the dealer. I would like you to included my vehicle in the recall as well. The camera shows a dark screen and then a message appears saying it is not available. I'm attaching the most recent incident which was 10/08/2020 & happened again numerous times. I just don't want to be stuck paying for this "repair". Thank you kindly, barbara d. Johnson

Filed Jun 30, 2017 · Electrical · 36,000 miles · CA

1.reverse camera stays on 2.very slow to respond to touch 3.navigation 4.navigation not safe, features not disabled during driving

Questions about the 2016 Ford C-Max Energi backup camera

Is backup camera failure a common problem on the 2016 Ford C-Max Energi?

5 of 32 owner complaints about the 2016 Ford C-Max Energi (16%) mention backup camera failure. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2016 Ford C-Max Energi?

There are 0 recalls and 13 service bulletins for the same area of the car. Check them below with your VIN.

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