2011 Ford Escape: shudder or vibration when accelerating

Filed Jul 1, 2024 · Electrical, Engine · 134,499 miles · CA

The contact owns a 2011 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle shuddered and jerked, with the check engine warning light illuminated. The contact also stated that while attempting to accelerate, the vehicle lost motive power. The vehicle was diagnosed by Roadside Assistance as a failure with the alternator. The vehicle was towed to an independent mechanic to be diagnosed as it was confirmed that the alternator had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,499.

Filed Feb 14, 2023 · Steering, Transmission · 97,000 miles · MN

The contact owns a 2011 Ford Escape. The contact stated while her husband was driving 70 MPH, the vehicle shuddered significantly and made abnormal knocking sounds. Additionally, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's husband veered to the side road and turned off the vehicle. The contact stated upon restarting the vehicle, the power steering became operable. The contact's husband was able to drive to the residence; however, the failure reoccurred intermittently while driving. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the failure was related to the federal safety agency Campaign Number:Â 14V284000 (Steering); however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall due to the manufacture date. The failure mileage was approximately 97,000.

Filed Oct 21, 2015 · Engine, Transmission · 62,523 miles · KY

I was driving along the highway and my ride shuddered some and lost acceleration, my engine light came on then the wrench symbol came on and it has stayed on. It's giving a throttle/ powertrain error. I've done some research and I've seen a lot of complaints concerning this issue and was told to file a complaint. Ford needs to issue a recall on this problem before someone gets seriously hurt or killed.

Filed Aug 14, 2015 · Transmission · 61,400 miles · KY

Driving car home after work - slowed down and stopped after traffic light change. Pressed on accelerator and car shuddered would not accelerate. The wrench light came on and the car went into limp home mode. Turned into parking lot and shut down and restarted engine. The engine RPM suddenly went to about 7000 RPM with the no push of the accelerator. Engine eventually normalized and I was able to drive it the rest of the way home. My husband test drove the vehicle and the same thing happened to him with the car going non responsive into limp home mode. He troubleshot the issue to the throttle body. After removing the throttle body, cleaning it, and recalibrating , the issue disappeared. He is going to replace the part for safety since this issue happening at highway speed could become dangerous.

Filed Mar 4, 2014 · Transmission · 67,000 miles · MD

My first incident occurred on friday, august 30, 2013. I lost power and acceleration with absolutely no warning at all. I observed that the wrench light was on and noticed that the car was shuddering. I turned the ignition all the way off and sat for a minute and turned the car back on. It started fine and I immediately took the car to a mechanic nearby. I left the car for 4 days while out of town and the mechanic informed me upon my return that they were unable to diagnose the problem or repeat the problem, so I retrieved my car hoping that it was just a one time incident. The same occurrence happened twice more on september 6, 2013; this time in rush hour traffic and it was in very hazardous and unsafe conditions. I was able to coast to the side of the road and turn the car off without further incident. I'm surprised that ford has not already issued a recall on this particular problem. Someone could get hurt and this vehicle is very unsafe with this potential power train problem. I took it upon myself to do some research and I see complaints on other ford models and the escape as far back as 2008. Shame on ford. I will be taking the car to a ford service dealer on monday, august 9, 2013. I love the escape (this is my second one) and have purchased nothing but ford products. I will seriously consider another make for my next vehicle purchase. Ford should absolutely do the right thing and issue a recall.

Filed Aug 8, 2013 · Acceleration, Fuel system · 57,500 miles · SC

I was driving on a residential street when my car shuddered, and I no longer had any gas when I pushed the pedal down. The car was still on, so I was able to guide the car to the side of the street, turn the car off and then restart the car. The next day, the same thing happened several times--always a shudder and then no gas--before I was finally able to drive the car to my ford dealership to see what was wrong. They told me the throttle body was bad. They looked for a replacement, but they said the part was on a nationwide backorder. They said I could get the part cleaned (at my expense), but they wouldn't guarantee it. Since I frequently have my grandchildren in my car, and since I am frequently on the interstate at much, much higher speeds, I think I'll wait for the new part--which I have been told has been redesigned. Of course insurance and extended warranties won't pay for a rental car while waiting for a part, so I'm at home--writing you! The real reason that I'm writing, of course, is that this is such a safety issue. For my car to stop in the middle of the road was a little scary. Since there is a backorder on the part nationwide, I assume I'm not the first, or even the second, person to have this problem with their ford car. Btw, I called the federal safety agency, and my reference number is [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).