2018 Ford Escape: start-stop system problems

Filed Aug 31, 2023 · Electrical · 132,000 miles · AL

The contact owns a 2018 Ford Escape. The contact stated that the auto Start/Stop feature was no longer operable. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 132,000.

Filed Mar 17, 2022 · Locks · 12,830 miles · MI

The contact owns a 2018 Ford Escape. The contact stated that after arriving to her destination and attempting to open the liftgate, the contact was unable to open the tailgate. There was no warning light illuminated. Additionally, the contact stated that the Auto START/STOP feature did not have a fail-safe feature which prevented the tailgate from operating as designed. The vehicle was not diagnosed or repaired. Neither the manufacturer nor the dealer was notified of the failure. The approximate failure mileage was 12,830.

Filed Oct 2, 2020 · Engine, Transmission · 81,000 miles · PA

2018 ford escape purchased new from dealership in february of 2018, on a straight away felt like the engine pulling itself back then flashed auto start/stop put in p and restart. Lost all engine power on a busy highway. Coasted to a parking lot. Engine would not stop. No codes were showing. No check engine lights. Has had oil changed every 5k to 5500 miles. All maintenance per manual completed when due. Engine needing replaced at 81k miles.

Filed Jul 31, 2019 · Electrical · 5,466 miles · TX

2018 ford escape titanium problem has occurred 2 times within one month. Both times ford dealership stated they could not duplicate problem.when trying to start car. There is no power whats so ever. Once in my driveway and 2nd time at a restaurant. Car was stationary both times. Tried jumping car but no luck. Called roadside assist to take to ford dealership. This to me is a safety issue as other people's complaints indicate loss of power while driving and having no control over car. I've owned the car 4 months. The first incident included no power but also the stop/start feature would fail to restart the motor after being stopping for a stop sign or a red light. This happened at least 35 times within 4 months...secondly the rear hatch would not lock properly and the USB ports would not charge my iphone. The dealer indicated the battery showed a failure and replaced battery, but stop/start feature continues to fail. This vehicle is still under factory warranty.

Filed Aug 2, 2018 · Fuel system · NM

Getting terrible gas mileage only about 17 miles to the gallon, had 60 miles on car when leased and they told me to wait till I had a 1000 miles now have 2000 miles and still getting lousy mileage. Also, stop/start does not seem to be working. Also kick plate on back doesn't work well. Well, now try to take it in.