Check strap on drivers side door. Door makes a ridiculously loud noise when opening fully and closing.
2020 Ford Escape body complaints
Page 8 of 24: complaints 191 to 220 of 671, newest first, as owners wrote them.
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal sound while opening. Additionally, the door failed to open for more than 5-inches due to the door check arm bracket being fractured. Additionally, the contact stated that the window failed to go down. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to Ford Campaign Number: 23B56. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 63,134.
The drivers side door started to have a creaking sound and became difficult to open and close. The window was also hard to open, so I stopped and quickly put it back up. I informed the dealer and they told me they are aware of the problem but Ford isn’t covering it under warranty’s. I am currently still driving the vehicle because I have no other and am just very careful how far I open the door and I’m unable to use the window.
The drivers door is becoming harder to open and close. Was told it is a faulty weld on the door arm. This is a safety concern due to not being able to get out of the vehicle.
Welds that hold the driver door have broken lose causing the door to make a popping sound when opening and closing. You can see where the weld has broken and the inner brackets are no longer attached. Cant open door all the way as it causes it to bind up and not close. Tried to upload pictures but keep getting an error message.
Door hinge on driver side making cracking noise when opening and closing door. Unable to roll down window. Took to Ford Dealership to look at issue and they referred me to a body shop to fix the door hinge before they can complete work on the window issue.
The driver-side door makes a very loud popping and grinding noise. While driving the vehicle approached a stop like the door suddenly opened while in motion. I took the vehicle to the dealership which told me it was the spot welds in the driver's door and that it would need to be replaced. The vehicle is at 41670 miles and is no longer under warranty. Ford is refusing to cover the repair and will not offer any assistance with helping to offset the cost of the vehicle repair. The vehicle is unsafe to drive as the door can open while in motion due to the weld failures. No warning lamps came on when the incident occurred to indicate that the door was open at any time.
The hinges in my drivers door have become unattached and need to be fixed. I was being quoted a 3800.00 to fix it. I have never driven a car that has had this issue. I am very dispappointed as this is my 5th ford escape and love the car. But this car is a piece of crap. The contact stated the bracket that holds the hinge pin weld broke inside the drivers side door.
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the driver's side door was opened and made a clicking sound and failed to remain open, nor closed properly. The vehicle was taken to a dealer where it was diagnosed that the driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
Driver side door is making a loud noise when opening and closing the door. Door is binding up/ has resistance. Spot welds to door closer are broken and will almost not allow door to close once it has been opened.
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door made an abnormal loud popping sound. The contact also stated that the door failed to close completely. The contact stated that the door had to be slammed for the door to securely close. Additionally, the contact stated that the front driver's side window failed to roll down as needed. The vehicle was taken to the dealer, where it was determined that the door check arm welds were fractured due to improper welding. The dealer referred the contact to an auto body repair shop. The vehicle was taken to two auto body repair shops, where it was determined that the door needed to be welded or an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,000.
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, the door made an abnormal popping sound and failed to close securely. The contact inspected the door and noticed that the spot welds had fractured on the side of the door. The vehicle was taken to the dealer, where it was determined that the front driver's side door needed to be replaced. The dealer informed the contact that the manufacturer was notified of the failure, and a case was opened; however, no assistance was provided. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 39,300.
The driver's door suddenly became hard to open and close and makes loud noise when doing so. The door does not sound like it is closing well which is a huge concern. I took it to dealer and they knew immediately what the problem is as it's a known issue documented by Ford "SSM 50150 - 2020-2021 Escape - Cracked Or Broken Spot Welds In The Left Front Door At The Check Arm Attachment Points In The Door Assembly". They gave a quote of $3,200 to replace and repair. It is not covered as my car has 39,000 miles and warranty expired at 36,000 miles. I DON'T BELIEVE MILEAGE SHOULD HAVE ANYTHING TO DO WITH DOOR FAILURE!!! Ford Motor should step up and fix this known issue - it is a manufacturing defect that welds are failing
Popping noise coming from drivers side door. There is resistance when shutting the door and window will not go down. No incidents occurred that would have caused this to happen.
Drivers side front door welding has come off the cross-arm bracket making the door make a scratching sound when opening it closing. Has also caused the window to have issues. Door doesn't always latch correctly not and because of the welding that came undone afraid the door will fall off. This could happen while drive and cause not only my car with myself and my family to get hurt but could potentially danger other people. FORD refuses to fix the issues without making me pay for a whole new door when the welding that came undone is a manufacturing flaw that Ford did, nothing that consumers are doing wrong.
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door made a popping noise and a check arm weld fractured. The contact stated that the door was difficult to close. There were no warning lights illuminated. The dealer was contacted and informed the contact that repairs to the spot welds were performed. The manufacturer was contacted, and provided the contact with a case number and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 42,000.
Drivers door hinge stop bracket spot welds broke causing popping and cracking noise when opening and closing door. Window only goes down a few inches. Door won't close sometimes without several tries
The contact's husband owns a 2020 Ford Escape. The contact stated that while her husband was opening the driver's side door, there was an abnormal sound coming from the door. The contact stated that the door failed to close properly. There were no warning lights illuminated. There was an eight-inch opening in the door. The vehicle was taken to the local dealer, who informed him the door and the bracket needed to be replaced. The vehicle was not repaired. The contact called the manufacturer, who opened a case and covered the repairs under the warranty coverage. The approximate failure mileage was 24,400.
The contact owns a 2020 Ford Escape. The contact stated while opening and closing the front driver's side door, the door made an abnormally loud popping sound. The vehicle was taken to the dealer, where it was diagnosed that the welding inside the door was fractured. The dealer determined that the door needed to be replaced and provided the contact a fee for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 31,780.
The contact owns a 2020 Ford Escape. The contact stated that while attempting to raise and lower the driver’s side front window, the window was inoperable. No warning light was illuminated. The contact took the vehicle to a local mechanic and a diagnostic test was performed. The mechanic informed the contact the driver's side door hinge welds was fractured causing the failure with the window. The manufacturer was not made aware of the failure. The approximate failure mileage was 46,000.
Driver's door check arm spot weld broke. There is a technical service bulletin on this issue but Ford will not cover it because I am out of warranty time wise...vehicle only has 27,000 miles on it. I have been climbing in and out on the passenger side of the vehicle because I am worried that the door will not close or will not stay closed as I am driving. My window is also not operating correctly because of this issue.
SSM 51553, Left front door has a cracked or broken spot welds at the check arm attachment point in door assembly. The window will not roll down or will not roll back up. The door will sometimes not want to close or not close fully. Yes, the dealership confirmed it is an issue that needs to be resolved, with the whole door needing to be removed. Started with creaking noises while opening/shutting the door about 1-2 months ago. Now the door makes loud crunching /cracking noise, doesn’t want to close all the way.
When closing the driver's side front door, an audible clicking sound was heard. When opening the door at my destination, some mechanism inside the door failed. I was unable to close the door all the way. I immediately drove to the Ford dealership service department, holding the door as closed as it would go (about a 12 inch gap). I have been waiting for two weeks for the repair to even be begun.
Driver's door hinge welds failed (broke loose). This safety hazard may occur while operating vehicle. The hinge was attached to the door with 3 spot welds. The 3 spot welds all failed. The drivers door may open while driving and do not close once the welds have failed.
The passenger front door middle hinge broke from inside the door. There are numerous online articles of this happening and causing costly repairs of the entire door instead of just the hinge, which is Ford’s solution. Two days ago I noticed a creaking noise and thought I should spray wd40 and when I went to open my door to do this, there was a POP! And now the hinge can be moved up and down and it is also affecting the window, the window can’t be rolled down. If there’s an accident, this could cause someone not to be able to get out. This needs to be on ford to fix. There were no warnings of this. I can’t take pictures of the issue without ripping my door apart and I’m not a mechanic.
Consistent metallic cracking noise heard when opening side door. I cannot completely open the door without the door making this noise and it feels like the door could come off at ant time…..I have to gingerly open the door on entering or exiting the vehicle. Also, the Driver side window does not completely go up and down when door is closed. Dealer diagnosed issue as: BY001 DOOR HINGE BROKEN/DAMAGED. WILL NEED TO BE REPAIRED BY BODY SHOP. DAMAGE HINGE IS PUSHING INTO DOOR FRAME MESSING WITH WINDOW MECHANICS. The mileage is only at 37,835 and has only been driven for commuting to work/home, grocery shopping and very few leisure trips. It has not been in any accident or abused in any way.
Driver side door check hinge? started making loud popping noises. 2 days later the door wont close at all. Went to Ford Dealer and they were like warranty expired could be between 400 and 1200 dollars to fix. Again door stuck open and they finally get it closed and tell me to be careful and not open it all the way but if the arm breaks off the door could open on its own while the car is moving. After getting the door closed, they said theyd be in touch with options and costs. Unreal that this is not a safety concern for Ford.
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, upon exiting the vehicle, the door check arm detached. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure of the driver's side door check arm attachment point welds. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was 52,000.
The driver side front door is making a popping sound when opening and closing. Rusty Eck for says this is a known issue but are refusing to repair without us paying for it. I see that 346000 autos are potentially affected, why is there not a recall?
The contact owns a 2020 Ford Escape. The contact stated while opening the driver’s side door, there was an abnormal cracking sound coming from the door. The failure persisted and the driver’s side door hinge sheared off. Upon investigation, the contact discovered that the front driver’s side door spot welds had failed. The dealer was notified of the failure but offered no assistance. The contact was referred to a body shop for assistance. The manufacturer was also notified of the failure and the contact was provided the same information as the dealer. The contact was referred to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 55,000.
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