2011 Ford Explorer used buying checklist

Test for the problems owners report most

The most reported problems of this model year, with what to look for on the test drive.

• Loss of power steering401 owner complaints, usually around 59,000 miles, owners paid about $2,000

  Turn the wheel from lock to lock while parked and on the road: it should be smooth, with no clunks, stiffness or warning lights.

• Sudden loss of power143 owner complaints, usually around 70,000 miles, owners paid about $2,000

  Start the engine cold and listen for knocking or ticking. Check for warning lights, oil leaks and a low oil level, and ask how often oil had to be topped up.

• Steering wheel locks up107 owner complaints, usually around 86,000 miles, owners paid about $2,400

  Turn the wheel from lock to lock while parked and on the road: it should be smooth, with no clunks, stiffness or warning lights.

Make sure these recalls were done

Recall repairs are free at any dealer of the brand. Ask the seller for proof, or have a dealer check the VIN.

• StructureRecall number 24V031000, Jan 19, 2024
• SuspensionRecall number 21V746000, Sep 22, 2021
• SuspensionRecall number 19V435000, Jun 10, 2019
• StructureRecall number 15V171000, Mar 24, 2015
• SteeringRecall number 14V286000, May 29, 2014
• SeatsRecall number 11V063000, Feb 2, 2011

Service bulletins worth asking about

Repair instructions the maker sent to dealers for known problems. Ask whether any of these repairs were done.

• For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely...Apr 4, 2023
• Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the...Sep 25, 2020
• This article supersedes TSB 19-2026 to update the vehicle model years affectedJul 13, 2020
• These SKUs are Exhaust Manifolds with Catalytic ConvertersJun 3, 2020
• Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver...Jul 4, 2019
• Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT,...Jul 2, 2019

Before you pay

• Decode the VIN and make sure it matches the title, the registration and the car itself.
• Get a vehicle history report to check for accidents, salvage or flood titles and odometer problems.
• Ask for service records, especially oil changes and any transmission fluid service.
• Start the car from cold, and drive it at city and highway speeds for at least 20 minutes.
• Have an independent mechanic inspect the car before you sign anything.