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Ford Explorer hesitation problems

364 of the 34,647 owner complaints about the Ford Explorer describe hesitation when accelerating, most of them for the 2004 model year.

owner complaints
364
worst model year
2004
typical repair cost reported
$2,500
typical mileage
55,000
Is there a fix? There are 14 recalls for this area of the car. See below

By model year

What owners say

Filed Oct 29, 2026 · Transmission · 6,000 miles · NM

The contact owns a 2020 Ford Explorer. The contact stated that while driving, the vehicle independently shifted to park(P), followed by a ripping sound coming from underneath the front of the vehicle. The contact stated that while driving 43-44 MPH and attempting to merge into the passing lane with his wife in the vehicle, the failure recurred, nearly bringing the vehicle to stop. The contact was able to continue driving. The contact stated that upon shifting from park(P) to drive(D), the vehicle hesitated, made a clicking sound and jerked while responding. Additionally, the contact stated that there was an abnormal sound coming from the rear of the vehicle. The contact emptied the trunk; however, the failure persisted. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The contact received notification of the federal safety agency Campaign Number: 26V402000 (Power Train); however, the part required for the recall repair was not yet available. The vehicle was taken to the Chalmers Ford (2500 Rio Rancho Blvd SE, Rio Rancho, NM 87124), where it was test-driven, and the failures were confirmed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 6,000.

Filed Oct 25, 2026 · SC

My 2020 Ford Explorer has had three episodes of grinding while driving, on September 24, September 26, and October 24, 2026. On October 24, I was traveling at approximately 50 mph when grinding lasted two to three seconds and the vehicle hesitated or slowed. After the grinding stopped, a start-stop warning flashed on the screen and normal operation resumed. The unexpected slowing while driving concerns me. The exact warning wording and mechanical cause are unknown. The odometer was 20,900 on October 24 and was likely around 20,600 during the September episodes. There was no crash, injury, death, or fire during any of the three episodes. The vehicle is subject to Ford recall 26S48 / the federal safety agency 26V402. As of October 25, the VIN lookup lists the recall as incomplete with no remedy available and anticipates a remedy in the second quarter of 2027. I do not know whether these symptoms are caused by the recalled defect. On October 7, I told Beach Ford that I was already having problems and was concerned about driving. The dealer said the recall fix was not released, gave a November estimate, and said it could not schedule the recall repair until release. I requested the OASIS history on October 7 and again October 13; no records have been received. On October 13, I asked to cancel the appointment for now because no fix was ready. An October 19 email confirms cancellation of the October 23 recall appointment at my request. On October 25, I emailed dealership management and Ford requesting a prompt assessment, written driving/towing guidance, transportation help, coverage clarification, and service records. I am requesting a review of these recurring symptoms and the unavailable recall remedy.

Filed Oct 4, 2026 · Engine · VA

Engine hesitated, kept hesitating/slowing down until 2017 Ford Explorer just stopped. Towed SUV to Koons Ford Service Center. Charged $200 for diagnostic assessment. Informed that oil/coolant mix due to water pump failure. Diagnose: replace Engine Long Block and Hardware and thermostat. Costing $11,195.04 for job. Never mentioned what happened to cause this. At another dealership, mechanic told us of the federal safety agency Recall 25V685000 regarding this malfunction. Note: Koons Ford has had a "history" with this SUV, only working on recalls when we push the issue. Also, requiring a $200 diagnostic charge each time the vehicle is seen. This location is where we bought the vehicle.

Filed Sep 11, 2026 · Fuel system · 66,000 miles · FL

The contact owns a 2022 Ford Explorer. The contact stated that while his wife was driving 10 MPH with children inside the vehicle, while depressing the accelerator pedal, the vehicle hesitated and loss power. While attempting to restart the vehicle, the vehicle failed to respond. A dealer was contacted. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact associated the failure with the federal safety agency Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The vehicle was repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that a representative would return the phone call. The approximate failure mileage was 66,000.

Filed Sep 1, 2026 · Acceleration, Engine · CA

I am reporting ongoing safety-related powertrain and drivability concerns involving my 2021 Ford Explorer ST in Fresno, California. The vehicle has experienced recurring transmission and driveline problems, including harsh or delayed shifting, hesitation, abrupt gear engagement, jerking/surging, and inconsistent acceleration. These symptoms are similar to transmission concerns documented by Ford for 2021 Explorers equipped with the 10R60 automatic transmission, including harsh/delayed engagement or shifting and potential issues involving transmission controls, solenoid strategy, and main-control valves. The vehicle has also required CV axle/half-shaft repairs, raising additional concerns regarding driveline reliability. I am also concerned about the known rear differential/rear axle mounting-bolt defect affecting 2021 Explorers. Ford has documented that the rear axle mounting bolt may fracture, allowing the axle housing to move. This can result in severe vibration/noise and possible driveshaft or half-shaft disconnection, potentially causing loss of propulsion. The defect may also contribute to a vehicle rollaway hazard. These combined transmission, CV axle, and rear differential concerns create a significant safety risk. Delayed acceleration or engagement can prevent the vehicle from responding as expected when entering intersections, making left turns, merging onto highways, changing lanes, or avoiding hazards. Abrupt engagement after hesitation can cause unexpected vehicle movement. Failure of a CV axle, half-shaft, or rear axle/differential mounting component could cause sudden loss of propulsion or vehicle control. I am requesting that the federal safety agency investigate whether these recurring transmission and driveline problems represent a broader safety defect involving the 10R60 transmission, CV axles/half-shafts, rear differential mounting system, or related powertrain components.

Filed Aug 21, 2026 · Engine, Transmission · TN

While driving down a main road, the speed limit changed from 40 to 55 mph. When the gas pedal was pushed, the car violently jerked, did not speed up, and proceeded to have a grinding sound emitting from the engine. No warning lights appeared. The grinding noise continued until the vehicle was placed in neutral and back in drive. We began looking into it and found a recall for the transmission. We contacted a local dealership and were told that they would not be able to inspect or address the issue until Ford issues a remedy (projected to be 8-11 months from now). Since then, the car has experienced harsh upshifting, hesitation with acceleration, jerking, and grinding along with significant rolling when put in park and let off the brake. We contacted Ford directly with no avail. No one has had any advice to “help” with the issue until Ford decides to issue the remedy. We have essentially been told to either park it and continue to make payments on something that is of no use, or to keep driving it and go until it stops. The concern is we have two small children and can not risk engine/transmission failure while driving down the road. The safety of our children comes before anything else, and this vehicle no longer provides safety for them.

Filed Aug 15, 2026 · Engine, Fuel system · MO

There was no accident, but very close a few times.when I am stopped at a stop sign or light when I press down on the gas pedal the car hesitates I have to pump the pedal to get the car moving or it would stall in traffic. No check engine light is or has been on. I’ve been to 2 different ford dealerships and after there inspection they claim nothing wrong with my car. It’s already cost me a lot if money. When driving I can feel the car surge likes it’s not getting fuel sufficiently real bad at traveling at or below 50 mph. I’m afraid it will stall and get us t- boned but the mechanics say nothing wrong I disagree there is something wrong. I know another person who had the same problem and he got rid of the car, I can’t afford to do that, please do something to get a recall or something before we’re seriously injured or worse.this started about a year ago and getting worse.

Filed Jul 14, 2026 · Brakes, Driver assistance · MI

I am reporting a safety concern involving a delayed transmission gear engagement and delayed rearview camera activation. Intermittently, when shifting the vehicle from Park into Reverse or Drive, there is a noticeable delay before the transmission actually engages the selected gear. During this delay, the rearview camera also fails to activate immediately. Because there is no immediate indication that the requested gear has engaged, I have experienced situations where I believed the vehicle was in Reverse or Drive, but it remained in the previous state for several seconds. In some instances, the transmission engages unexpectedly after the delay, causing the vehicle to move in a direction different from what I anticipated. For example, after selecting Reverse, the vehicle may hesitate before moving, or after changing between Reverse and Drive, the delayed engagement can result in the vehicle moving in the previously engaged direction before finally shifting into the selected gear. This creates a significant safety hazard, particularly when parking, backing out of driveways, or maneuvering in areas with pedestrians or other vehicles. The delayed rearview camera activation further increases the risk because it prevents the driver from immediately seeing behind the vehicle while attempting to reverse. The issue occurs intermittently and without warning, making it difficult to predict. I am concerned that this condition could lead to a crash, property damage, or injury if the vehicle moves unexpectedly due to the delayed gear engagement. I request that the federal safety agency investigate this issue to determine whether it is related to a transmission, electronic shift control, or software defect affecting the safe operation of the vehicle.

Filed Jul 10, 2026 · Transmission · OH

Transmission torque converter attempts to lockup when vehicle is in gear, at idle and brakes applied. This causes the engine rpm to drop or stall. This causes an unexpected delay and hesitation when accelerating from a stop followed by an unexpected acceleration surge. This issue has been confirmed by an independent service center. No computer codes or warning signals on the dash are present.

Filed Jul 7, 2026 · Engine, Fuel system · AZ

This 2026 Ford Explorer has stopped, stalled, hesitated and jerks after fuel fill-ups. It stopped twice for myself in busy intersections. The dealer has had it for weeks and when driving the vehicle back to me, stalled and hesitated for Ford Service dept. twice. They told me I could not have my car back for safety reasons.

Related recalls

Power train: automatic transmissionReported June 24, 2026 · 741,195 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Risk
Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on June 26, 2026.

Recall number 26V402000 · Recall details

Power train: automatic transmissionReported June 9, 2026 · 58 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2024 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Risk
A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Remedy
Dealers will inspect for park system damage and replace the park system components as necessary, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S39. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on June 12, 2026.

Recall number 26V371000 · Recall details

Power train: automatic transmission: control module: softwareReported April 11, 2025 · 24,655 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
Risk
A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S35.

Recall number 25V239000 · Recall details

Power train: driveline: driveshaftReported March 14, 2025 · 4,247 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V‑199 or 22V‑255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S22.

Recall number 25V166000 · Recall details

Power train: automatic transmission: fluid/lubricant: valves/valve bodyReported March 14, 2025 · 269 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.
Risk
Unexpected vehicle movement increases the risk of a crash.
Remedy
Dealers will replace the transmission main control valve body, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S19.

Recall number 25V164000 · Recall details

Power train: automatic transmissionReported January 17, 2025 · 259 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2025 Ford Explorer and Lincoln Aviator vehicles. The transmission may be improperly secured due to loose cross member bolts.
Risk
An improperly secured transmission can result in a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolts, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S03.

Recall number 25V020000 · Recall details

Power train: driveline: driveshaftReported October 6, 2023 · 238,364 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S55.

Recall number 23V675000 · Recall details

Power train: automatic transmissionReported February 10, 2023 · 1,138 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Risk
The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S06.

Recall number 23V070000 · Recall details

Power train: automatic transmission: control module (TCM/PCM/tecm)Reported February 10, 2023 · 3,674 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Risk
A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Remedy
Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S05.

Recall number 23V069000 · Recall details

Power train: driveline: driveshaftReported November 10, 2020 · 10,905 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Risk
Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.
Remedy
Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S65.

Recall number 20V693000 · Recall details

Questions about the Ford Explorer hesitation

Which Ford Explorer years have hesitation when accelerating problems?

The model years with the most reports are 2004 (76 complaints), 2006 (37 complaints) and 2002 (34 complaints).

How much does it cost to fix hesitation when accelerating on the Ford Explorer?

Owners who mentioned a price put the repair at about $2,500 (median of 28 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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