2011 Ford F-150: backup camera failure

Filed Nov 7, 2025 · Driver assistance · 21,704 miles · OH

The contact owns 2011 Ford F-150. The contact stated that the rearview camera was glitching and had displayed a blank image. The message “Camera Unavailable” was displayed. Neither an independent mechanic nor a dealer was contacted. The vehicle was not diagnosed or repaired. The contact related the failure to a recall that did not include the year, make and model of the vehicle. The manufacturer was notified of the failure, and the contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was 21,704.

Filed Jun 30, 2023 · Electrical, Transmission · NE

We took our vehicle to Woodhouse Ford in Omaha, NE (72nd St Location) for the 19S07-6R80 Sudden Transmission Downshift-Powertrain Control Module Programming Recall. It was supposedly fixed with a software update. Not long after we experienced the PRNDL Illumination and Backup Lamp Activation (Recall 12C23) Symptom. We were told, while this is a known issue and a recall for other 2011 Ford F-150s, your vehicle’s specific VIN is not “officially in the recall”. Thus, your bill is $867.26 and $636.57 for the associated repairs; transmission leadframe, the backing light issue, and an associated parasitic leak. We pay, we get the vehicle back with no resolution of the parasitic leak and now a backing camera that no longer works (Blue Screen)…was working just fine prior. We now learn that the backing camera is a recall in other Fords…but not OUR VIN. Woodhouse quotes another $900 (New Backup Camera) and another $450 for the unresolved parasitic leak—which they had previously declared was resultant the leadframe malfunction.

Filed Mar 16, 2023 · Lights, Transmission · 180,000 miles · FL

The contact owns a 2011 Ford F-150. The contact stated while reversing the vehicle, the rearview camera turned off. There was no warning light illuminated. The contact stated that the rearview camera and instrument cluster would turn off intermittently. Additionally, the contact stated that upon moving the gear shifter into reverse(R), the vehicle failed to respond, and the reverse(R) indicator light failed to illuminate. The contact stated that the vehicle hesitated to respond while driving from a complete stop. Additionally, the contact stated while driving at an undisclosed speed, the vehicle failed to shift into a lower or higher gear. The contact stated that the powertrain and check engine warning lights had been illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed that the transmission range sensor (TRS) had failed. The vehicle was then taken to an independent mechanic, where it was diagnosed that the failure was related to the federal safety agency Campaign Number: 12V190000 (Power Train, Exterior Lighting), and the contact was referred to the dealer. The dealer was notified of the failure and informed the contact that the failure was related to an unknown 10 years and 150,000 miles Extended Warranty; however, the vehicle was more than 10 years old and had exceeded the mileage. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 180,000.

Filed Apr 25, 2022 · Electrical · TX

The fan blower on the heat and air shorts out. The back up camera doesn't work.

Filed Mar 11, 2019 · Driver assistance, Transmission · 190,000 miles · OK

Tl* the contact owns a 2011 ford f-150. The contact stated that the electric transmission would not engage into the reverse gear and the backup camera did not work. Reynolds ford of okc (7320 northwest expy, oklahoma city, ok 73132, (833) 821-8065) stated that the lead frame needed to be replaced. The dealer and the manufacturer both stated that the lead frame was not included in the federal safety agency campaign number: 19v075000 (power train). The contact was informed that she would be responsible to pay for the lead frame repairs even though it was related to the recall. The recall indicated the failure of the output speed sensor that caused the transmission to downshift unexpectedly. The failure mileage was 190,000.

Filed Feb 21, 2019 · Transmission · 158,500 miles · FL

The transmission does not register reverse gear. Back up camera does not work consistently r does not light up over the course of two days, the reverse would intermittently register sometimes yes sometimes no, then it stopped registering reverse completely. The back up camera worked intermittently then stopped completely. R does not light up on the gears or on the dashboard screens. Vehicle was stationary, when stopped registering reverse altogether. Im in vero beach visinting so I took it to a local mechanic who told informed me of the federal safety agency campaign number 12v‑190. I proceeded to the local ford to get the matter resolved but they refused stating that my truck is not up for recall for this matter. I called ford directly and they also stated that my VIN number did not fall under the recall.

Filed Oct 15, 2018 · Transmission · 134,000 miles · NC

Tl* the contact owns a 2011 ford f-150. While shifting from reverse into drive, the transmission became stuck in fifth gear and the vehicle would not accelerate properly. In addition, the service wrench indicator illuminated. While driving in reverse, the reverse lights would not illuminate and the back-up camera would not display. The vehicle was taken to the local dealer (sanders ford, 1135 lejeune blvd, jacksonville, nc) where it was diagnosed that the transmission range sensor and transmission lead frame were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency campaign number: 12v190000 (power train). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 134,000.

Filed Jan 22, 2018 · Electrical, Transmission · 71,986 miles · CA

Tl* the contact owns a 2011 ford f-150. While driving in reverse at unknown speeds, the reverse indicator did not illuminate and the back up camera failed to respond. The transmission warning indicator also illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired, the manufacturer was not notified. The failure mileage was 71,986.

Filed Apr 17, 2017 · Transmission · 98,000 miles · SC

Transmission may not go into reverse or when the driver pushes the shift lever in the reverse 'r' position and the vehicle's transmission does go in reverse, the 'r' may not illuminate on the dashboard of the f-150. The backup lamp on the rear of the vehicle may not illuminate. This was a previous recall for this year model but I have been told my truck was not affected. Every symptom descrided is exactly what is happening to my vehicle. Any time I put the vehicle in reverse the "r" on the dash does not light up and it takes approx.5-10 seconds for the vehicle to go in to the reverse gear at which time a yellow wrench appears on the dash. The reverse lights do not come on and the reverse camera does not activate. After the wrench appears the transmission will not recognize any gear. I have to shut the truck completely off and restart for drive to function correctly.

Filed Jan 16, 2015 · Lights, Transmission · 99,000 miles · TX

2011 f-150 xlt will not go into reverse or other times when you put it in reverse the vehicle behaves like it's in neutral then will suddenly shoot backwards (does this in drive as well-forward). When this occurs the backup lamps do not illuminate and the backup camera does not function and the instrument panel does not display the what status the vehicle is in...ie drive/reverse etc.... I took the vehicle to my mechanic who immediately informed me the vehicle was under recall (the federal safety agency campaign #12v190000). He printed the service bulletin and recall info. I took the vehicle to ford where I was told my VIN # did not fall under the recall despite the fact it's the same exact model transmission, vehicle, and issue to the letter. It should be known that many more vehicles are affected beyond the initial recall. This has the potential to be an extremely dangerous defect as the vehicle lunges backwards/forwards without any indication of the status of the vehicle and while the vehicle's safety features are not working properly.