2016 Ford F-150: backup camera failure

Filed Sep 28, 2026 · SC

What Happened MY 2016 Ford F-150 Platinum, equipped with a rear/360-degree camera system, has failed and displays a blue screen instead of providing a usable rearward image. This blue screen was confirmed by the Lugoff Ford Service Department (authorized Ford dealership) around June/July 2026. What I did to correct the problem I took the 2016 F150 Platinum to my local authorized Ford dealership (Lugoff Ford, Lugoff, SC). The Lugoff Ford dealership inspected the vehicle, confirmed the blue-screen rear camera failure, and determined that the camera requires replacement under the Ford Customer Satisfaction Program 25N17. The repair work would be in October 2026. Repair status In September 2026, I got an oil change service at Lugoff Ford. I asked about the status of the recall for the inoperable backup camera and was told that parts and an advanced software update have been changed and will now be available in February 2027. Safety As you are aware, an inoperable backup camera is a safety concern because it does not provide the driver with the rearward view expected from the vehicle's factory-installed camera system. When reversing, the driver cannot rely on the camera to identify pedestrians, vehicles, objects, or other hazards located behind the big F150 Platinum. Manufacturer Contacted I contacted Ford Motor Company's Customer Relationship Center twice to request assistance with an expedited repair, a formal Ford case, and/or a dealer-to-dealer parts search. I was unable to obtain a formal case or an escalation for an expedited remedy. Legal Complaint I am filing this complaint because the safety-related camera failure has been diagnosed, but the manufacturer has not provided an available remedy, and I have been given an estimated repair date of February 2027. I am requesting that the federal safety agency document this complaint and review the safety implications of an inoperative rear-view camera and the extended delay in obtaining the replacement remedy.

Filed Sep 19, 2026 · Visibility · MD

The component that failed is the Back Up Camera Screen. It is all blue. It is available for inspection upon request. My safety or the safety of others is at risk because I can't see directly behind my truck without this camera. I could end up hitting a child or small item directly behind my truck. We will be contacting the dealer about this problem. My vehicle has not been inspected by the manufacturer, police, insurance or others at this time. No warning lamps, messages or other symptoms of this problem occured prior to the failure. This problem first occured on Saturday, September 19, 2026 I don't know what the cause of this problem is.

Filed Aug 9, 2026 · Electrical · OH · crash

Back up camera malfunctioned, not showing there was a smaller car behind me in my own driveway. Backing up into my driveway at night, it did not pick up or show the smaller car which I back up into, causing $2890 in damages which I had to pay for.

Filed Jul 20, 2026 · 149,842 miles · IL

The back-up camera went out. I see a recall for some Ford F150 cameras that have the same issue I have on my 2016 F150. Why did they not include other years in the recall?

Filed Jun 26, 2026 · Driver assistance · KS

Our rear view (back up) camera on our 2016 Ford F-150 is not working properly. It gives a distorted image or not image at all or sometimes works. Our truck only has approximately 60,000 and this should not be happening. This is available upon inspection. Matter of fact, Mel Hambelton Ford dealership inspected it and told us "I'm sorry; there is no recall on your VIN #". I do not know how there isn't! My safety concern is that this can work when reverse and go out at any moment and potentially cause a crash. Not to mention, we bought this truck brand new and expect items to last as we take care of our stuff. This has been going on for at least the last 6 months and as I google and do my own review we are NOT the only people having this problem with our rear view cameras on our 2016 Ford F-150. We need a recall. We have a recall on our 2016 Ford Flex rear view camera and that is working just fine. We had no warning lights or messages in our F-150 it just started acting up one day and not working

Filed Jun 18, 2026 · Electrical, Fuel system · FL

My 2016 Ford F-150 (VIN [XXX]) experienced an intermittent failure involving the transmission range sensor system. While driving, the vehicle displayed a check engine light and a “See Service Manual” message. The truck became noticeably underpowered. When shifted into Reverse, the transmission engaged harshly and the PRNDL (gear position indicator) disappeared from the instrument cluster. The backup camera also became inoperative. After shutting the vehicle off, it would not restart. Electrical accessories and the instrument cluster remained functional, but the engine would not crank. After sitting for a period of time, the vehicle eventually restarted and the PRNDL display returned. The same failure occurred on three separate occasions within approximately 24 hours, including while arriving at a Ford dealership for service. The failure creates a safety concern because the vehicle can unexpectedly become unable to start, loses indication of the selected gear, and may experience transmission-related issues while being operated. The vehicle is currently unreliable for transportation and could leave occupants stranded. An independent repair facility scanned the vehicle and documented DTCs P0706 (Transmission Range Sensor A Circuit Range/Performance), P0707 (Transmission Range Sensor A Circuit Low), P1702 (Transmission Range Sensor Circuit Intermittent), and P1921 (Transmission Range Signal). The vehicle is included in Ford Safety Recall 26S28 involving 2015-2017 F-150 vehicles equipped with the 6R80 transmission. A Ford dealership inspected the vehicle and advised that the concern appears related to the transmission range sensor/lead frame issue associated with the pending recall. However, the dealership advised that a repair cannot currently be submitted because the recall remedy has not yet been activated. The vehicle had approximately 124,000 miles at the time of failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 8, 2026 · Visibility · OH

The rearview camera blacks out constantly when backing up. Forums are full of people with issues and no help from Ford. Wires corrode. Safety issue.

Filed Mar 28, 2026 · Driver assistance · VA

Rear backup camera failed and is just showing a blue screen or black screen with squiggly lines.

Filed Mar 4, 2026 · FL

Back up camera safety, parking lot's and trailer hook up florida weather 40 50 degrees it works, warmer 60 90 and it's blue screen showed tech at ford dealer cold morning it works, months before then they said replace camera. What changes in cold weather? Wont stay cold in florida backup sensors still work, would be nice having it work.

Filed Feb 3, 2026 · Visibility · RI

When shifting into reverse, backup camera screen went to a constant blue screen — no rear image at all now.

Filed Dec 8, 2025 · MN

Back up camera is flickering and goes to a blue screen glitches multi colors.

Filed Dec 7, 2025 · Visibility · VA

Back up camera failure the day after I bought the truck from a dealership. With the vehicle lifted in the rear and the blind spots it has mirrors only do so much before you have to open the door while backing up just to make sure it’s good enough or you aren’t sticking out while parked. It hasn’t been professionally inspected. No lights but it started as a black screen with green lines and eventually turned to a bright blue screen that is blinding at night when trying to back up.