Back up camera is defective. Known issue of poor solder joints. Camera is now inoperable. Began as an occasional disconnect. Then camera works. Ford claims no issues however it’s know to be a problem on this series within owners group.
2020 Ford F-150: backup camera failure
38 of the 746 complaints about the 2020 Ford F-150 describe backup camera failure.
- owner complaints
- 38
- of this car's complaints
- 5%
- typical mileage
- 2,000
- recalls
- 2
Backup camera failure by model year
What owners say
My truck is a 2020 F150 3.5 eco-boost four-wheel-drive, 41,000 miles I’ve owned the truck since November 20th 2021, the mileage at time of purchase was 28,211. Less than 30 days later I had taken it to the Ford dealership to have the IWE’s replaced and wheel bearings, which is the four-wheel-drive locking hub assembly. It took them over six months to fix it. Now, December 1, 2025 the same problem has returned the IWE’s have failed, when they fail metal shavings goes into the wheel bearings. Mind you this is less than 13,000 miles since the first repair. Upon picking my truck up from Ford on a Friday afternoon at 5 PM, January 9, 2026. Upon start up now, my cam phases are rattling.. I even asked Ford. I lost over seven months of driving my pick up and not being able to use my warranty because it’s set up the dealership for so long. Now it’s out of warranty and I’ve left looking at over $6500 to fix the cam phaser issue that they knew was bad and they didn’t recall them. So as of today, January 11, 2026 my truck has 41,000 miles on it. I have driven it less than 13,000 miles in five years. And I’m not looking forward to having to fix the transmission as well because it has a major issue and that should’ve been recalled as well. Ford is leaving us hanging out there with these trucks that cost over $50,000 and in the end it’s gonna cost us another 20 to 30,000 to fix them. Ford still hasn’t fixed the recall that is presently out as well for the sync and back up camera.
The contact owns a 2020 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V442000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or occasionally failed to activate while shifted into reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. A message to check the surrounding area was displayed on the instrument panel. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 91,000.
My rear back up camera all of a sudden does not have a clear view when backing up, the view is very grainy, and you cannot see anything behind you, Ford has recalled 1.4 million back up camera's and is tell me my truck is not affected, but the same year trucks are also affected by the recall.
The rear camera has stopped working all of a sudden. A blue screen comes up and says contact dealer when vehicle is in reverse. There is a ford recall for this issue but my vehicle vin is not included and sounds like it has this issue they are recalling for.
Rear view camera is all blury
The contact owns a 2020 Ford F-150. The contact stated that the front camera was inoperable. Additionally, the contact stated that while reversing, the rearview camera image was black or frozen intermittently. The contact stated that the rearview camera had also remained activated temporarily while driving. The contact related the failure to the federal safety agency Campaign Number: 20V575000(Visibility, Back Over Prevention). The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 37,000.
Backup Camera is Distorted Blank image displays error message
The rearview camera is and impossible to see when the sun hits it or after dark During the day it is blurry half way up. Been cleaned over and over and makes no difference. Dealer says this is the way it is. I have and own several fords with no issues like this.
The rear view camera turned black, sometimes purple, the image is distorted. I googled it and it says 700,000 F150's were recalled for this problem but when I called the Ford where I live they said it didn't have a recall
The contact owns a 2020 Ford F-150. The contact stated that the back-up camera failed to operate as needed. There was no warning light illuminated. The contact stated that the failure first started as a distorted image on the screen; however, over time, the screen would appear completely blank. The dealer was notified about the failure and referred the contact to the federal safety agency Hotline to file a complaint. The manufacturer was not notified of the failure. Upon investigation, the contact discovered the federal safety agency Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2020 Ford F-150. The contact stated while reversing, the rearview camera image display was blue. A message advising to contact the dealer was displayed. The vehicle was taken to the dealer, where the infotainment system was reset; however, the failure persisted. The dealer informed the contact that the failure was related to the wiring system. The dealer inspected the tailgate wiring and informed the contact that no issues were found. The dealer informed the contact that additional diagnostic tests were needed. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 20V575000 (Visibility, Back Over Prevention). The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 79,900.
Service bulletins that may apply
- 25E10-S1
- New vehicle delivery hold
- Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Various connectivity concerns with The Ford App Lincoln App including but not limited to: missing...
- This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- This bulletin supersedes TSB 25-2126
Related recalls
Electrical system: starter assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
- Risk
- Electrical arcing can increase the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S40.
Recall number 20V467000 · Recall details
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
- Risk
- Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S40.
Recall number 19V805000 · Recall details
Questions about the 2020 Ford F-150 backup camera
Is backup camera failure a common problem on the 2020 Ford F-150?
38 of 746 owner complaints about the 2020 Ford F-150 (5%) mention backup camera failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2020 Ford F-150?
There are 2 recalls and 49 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford F-150
Harsh shifting 114Jerking 79Transmission failure 73Check engine light 56Loss of power 50Slipping 42Hesitation 35Stalling 30Oil consumption 28Start-stop 25Won't shift 23Door locks 22Wipers 20Engine failure 17Adaptive cruise 15Screen failure 15Overheating 14Knocking 13Shudder 11Fire or smoke 10Grinding brakes 8Collision warning 8Key fob 7Sudden acceleration 7ABS 6No deployment 6Coil spring 5Warning lights 5
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