I was driving and slowing down for a stop sign and the engine shut off by itself while still moving at appx 10-15mph. The display had several warning lights appear, and the message "Auto Start Stop, Shift to P, Then Restart Engine". I have the Auto Start Stop disabled on my vehicle, so there was no reason for my engine to shut off while decelerating. I searched online for potential causes and discovered that there are numerous incidents of this happening (engine shutting off while moving) to drivers that have deactivated the auto start stop on their vehicles. See link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 Ford F-150: start-stop system problems
25 of the 746 complaints about the 2020 Ford F-150 describe start-stop system problems.
- owner complaints
- 25
- of this car's complaints
- 3%
- typical mileage
- 4,218
- recalls
- 2
Start-stop system problems by model year
What owners say
I am receiving alerts on my ford app stating that it is a parking aid alert because of electrical isse within the vehicle. Also states to service engine soon alert because of electrical issue has been detected with your vehicle. This may cause the engine start/stop feature (if equipped) to not work. Checking on this I found 0 on the federal safety agency website for recalls. With further checking I was informed that this should be a recall to be done. Please let me know if I can get this repaired under the recall. I also notice when starting my vehicle in the mornings that it smokes out of both tailpipes and lasts approximately one to two minutes. [xxx] [xxx] . Thank you. My email is also [xxx] address is [xxx] , edna, texas [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
I am writing to report a serious safety issue with my Ford F-150. On March 15th, 2025 while driving on State Route 167 - 410 in heavy rain, my vehicle experienced an intermittent engine shutdown while in motion. Second time happened to my wife while leaving the neighborhood on March 18th, 2025. Specifically, the engine completely shut off while driving at 40 mph. This occurred despite the Auto Start-Stop feature being manually disabled. Upon the engine shutdown, the Driver Information Center (DIC) displayed the message, "Auto StartStop Shift to P, then Restart Engine." The car did not lost power and I needed to do a full stop, shift to P, restart and switch back to D to continue driving. This malfunction occurred under hazardous conditions, specifically during heavy rain on a freeway. The sudden loss of engine power created a highly dangerous situation, placing myself and other drivers at significant risk. I am deeply concerned about the potential safety implications of this issue. The fact that the engine shut down while driving, even with the Auto Start-Stop feature disabled, suggests a critical malfunction that requires immediate attention. Despite having an extended warranty and the serious nature of this safety concern, the service department from Sunset charged me money for an unsuccessful diagnosis after two days, with service advisor unable to identify or replicate the problem.
While driving on the highway the truck shut off. A message appeared (Auto StartStop Shift to P, Then Restart Engine) This is an ongoing issue. It has happened three times already while driving. After the error message appears I stop, the turn the truck back on and it works perfectly. The issue is that the truck turns of while going at any speed. I have already replaced the battery.
The contact owns a 2020 Ford F-150. The contact stated that after coming to a complete stop, the Auto Start-Stop feature was activated. The brake pedal was released, and the vehicle jerked while in first gear. No warning light was illuminated. Additionally, the rear differential was leaking transmission fluid onto the ground, and the engine was consuming an excessive amount of engine oil. The contact needed to add seven quarts of oil for every 3,000 miles driven. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 40,000.
1. What component or system failed or malfunctioned, and is it available for inspection upon request? Auto StartStop., Yes 2. How was your safety or the safety of others put at risk? My 2020 Ford F150 turned off while driving on freeway and 2nd occasion, I was on a major street with traffic. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No 5.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning before truck turned off, after truck turned off: Auto StartStop Shift to P, then Restart Engine
I've owned this F150 truck since 2020, purchasing it on Memorial Day. However, every year, I've experienced two to three instances where the car suddenly cuts off in the middle of a traffic light, accompanied by a yellow warning sign on the screen. I suspect it has something to do with the Auto Start-Stop technology. The most recent incident (1 month ago) while I was driving toward a traffic light direction that was turning red. I gradually slowed down until I came to a complete stop. When I lifted my foot off the brake pedal, the car simply shut off. This issue has become increasingly concerning, especially since it can occur in unpredictable situations. I'm hoping someone can provide some insight into the cause of this problem and suggest a solution.
Reporting this same incident type again. My truck continues to sporadically shutoff while operating the vehicle. My truck has shutoff while driving twice in the past 2 months. Under normal driving conditions I can be driving and suddenly the engine will shutoff and I lose all power and power steering. The latest episode I was turning right with traffic approaching behind with my kids in the truck as well. The error on the dash is the same every time “Auto StartStop Manual Restart Required”. I have to come to a complete stop and put the truck in park to be able to restart. Having to stop on a very busy road to restart is a major safety issue and I believe this truck will end up hurting myself or others. I have had the truck into ford more than once and they claim there is no problem even though I show pictures and video. I contacted ford directly again and they really don’t seem to care very much, from what I can tell they refuse to acknowledge I have a problem with the truck. Please help me.
While driving, the vehicle shut off and displayed a warning on the dash cluster stating that the engine had automatically shut off. It said auto-stop-start was deactivated and that I needed to put the truck in park and then turn the vehicle off and back on to restart. Doing that allowed the vehicle to restart and no malfunction indicators were displayed afterward.
while I was driving, all of a sudden I noticed no power was going to the engine, I pushed on the gas pedal and nothing happened. The truck stalled, I quickly pull over to a safe spot, and turn the engine off. Dash had lit up with "Auto Startstop feature needing me to put the truck in park and restart the engine" scary as it lost power while driving which thankfully I was able to pull over to a safe spot.
While driving my 2020 Ford F150 a few days ago I was stopping for a red light. After stopping the truck completely powered off and gave a warning alert on the dash that stated " Auto Start Stop Shift to P, then Restart Engine. During this time the red battery light was also on and the Auto Start Stop light that normally light green when active or gray when inactive was yellow and flashing. I have since taken the truck to my local dealer who cant seem to find a issue. I have however done my own research online and have been seeing that this seems to be a well known issue with Ford brand.
I was driving and the engine cutoff auto start stop message popped up had to stop and put the truck in park then turn the key to restart engine.
Service bulletins that may apply
- 25E10-S1
- New vehicle delivery hold
- Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Various connectivity concerns with The Ford App Lincoln App including but not limited to: missing...
- This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- This bulletin supersedes TSB 25-2126
Related recalls
Electrical system: starter assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
- Risk
- Electrical arcing can increase the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S40.
Recall number 20V467000 · Recall details
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
- Risk
- Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S40.
Recall number 19V805000 · Recall details
Questions about the 2020 Ford F-150 start-stop
Is start-stop system problems a common problem on the 2020 Ford F-150?
25 of 746 owner complaints about the 2020 Ford F-150 (3%) mention start-stop system problems. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2020 Ford F-150?
There are 2 recalls and 49 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford F-150
Harsh shifting 114Jerking 79Transmission failure 73Check engine light 56Loss of power 50Slipping 42Backup camera 38Hesitation 35Stalling 30Oil consumption 28Won't shift 23Door locks 22Wipers 20Engine failure 17Adaptive cruise 15Screen failure 15Overheating 14Knocking 13Shudder 11Fire or smoke 10Grinding brakes 8Collision warning 8Key fob 7Sudden acceleration 7ABS 6No deployment 6Coil spring 5Warning lights 5
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