The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the message “Pre-Collision Assist Not Available” was displayed and “Front Camera Malfunction - Service Required" was displayed. The vehicle was not diagnosed or repaired. The contact stated that the messages were continuously displayed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
2020 Ford F-150: false forward collision warnings
8 of the 746 complaints about the 2020 Ford F-150 describe false forward collision warnings.
- owner complaints
- 8
- of this car's complaints
- 1%
- recalls
- 2
False forward collision warnings by model year
What owners say
The contact owns a 2020 Ford F-150. The contact stated that after starting the vehicle, the messages "Front Camera Malfunction" and "Pre-Collision Assist Not Available" were displayed. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 115,000.
I was in an accident and the automatic braking sensor did not kick in even though there was a vehicle directly in front of me. As a result, my collision warning never sounded and the active braking feature of my vehicle never engaged.
The forward collision warning system has malfunctioned. Every time the engine is started the forward collision warning system comes on and says the system is not working and you must press the ok button twice to clear message.
After work on my way home (clear weather), I was driving my 2020 F150 on the highway with Adaptive Cruise Control (ACC) engaged. Suddenly, I noticed that the ACC system was not responding properly to the traffic ahead, and it was not maintaining a safe distance as it usually does. I attempted to disengage the system, but it failed to respond, leaving me unable to control the vehicle's speed manually. Upon investigating, I discovered that the front camera, which is a crucial component of the ACC system, had failed. As a result, the pre-collision feature was also disabled, putting my safety and the safety of other road users at significant risk. Since the failure occurred suddenly and unexpectedly, there were no warning lamps or messages indicating the malfunction before it happened. The issue was not reproducible after the incident. In the meantime, for safety reasons, I have stopped using the ACC system and continue to drive the vehicle with heightened caution. Further more, after a week upon starting my truck, I got "Front camera malfunction" message, and my cruise control, pre-collision assist, and lane keeping assist are not functioning.
Forward collision warning (pre collision assist not available) message comes on while driving with no vehicles in front, driving under normal conditions. Cross traffic system rear - Not detecting vehicles, intermittent. Reported to dealer, no faults or issues were found. Since being at the dealer, the 2 issues continue intermittently. We have the "Ford Pass" app which records any/all alerts, I cannot download them at this time.
The contact owns a 2020 Ford F-150. The contact stated while driving 65 MPH, the anti-collision warning was activated with an audio sound, and the message was displayed on the instrument panel. The contact stated that the failure had occurred at least six times with no objects around the vehicle. The vehicle was taken to the dealer and they informed him that they saw the warning activated once however, no failure cause was diagnosed, and the vehicle was not repaired. The contact stated that the dealer informed him of a manufacturer recall for the anti-collision system however, his VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer after he was coming to a complete stop and a noise was heard coming from underneath the vehicle. The dealer replaced the driveshaft, fuel tank, and the two straps however, the failure continued. The contact stated that the fuel tank issue had been ongoing since December 2020. The dealer stated that there was no remedy at this time. The dealer information was not available. The manufacturer was notified of the failure however, the contact was unaware if a case was opened. The manufacturer advised the contact to take the vehicle to the dealer. The approximate failure mileage was 5,500. The contact stated that the fuel tank failure mileage was 2,008.
My truck has 4 backup collision warning sensors on the rear bumper. After some heavy rain, I have had 1 sensor start to indicate a close object as I start to back up my vehicle. There is no object back there. This initially occurred in a parking lot, but the problem now persists and the audible warning with a dash camera indicator light goes off whenever I back up the truck.
Service bulletins that may apply
- Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines...
- Inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument...
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect,...
- Various SYNC performance related concerns
- Various front and/or rear parking aid camera concerns such as poor image quality, flickering and/or...
Related recalls
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- Risk
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S72.
Recall number 25V442000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- Reduced rearward visibility can increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20C19.
Recall number 20V575000 · Recall details
Questions about the 2020 Ford F-150 collision warning
Is false forward collision warnings a common problem on the 2020 Ford F-150?
8 of 746 owner complaints about the 2020 Ford F-150 (1%) mention false forward collision warnings. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2020 Ford F-150?
There are 2 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford F-150
Harsh shifting 114Jerking 79Transmission failure 73Check engine light 56Loss of power 50Slipping 42Backup camera 38Hesitation 35Stalling 30Oil consumption 28Start-stop 25Won't shift 23Door locks 22Wipers 20Engine failure 17Adaptive cruise 15Screen failure 15Overheating 14Knocking 13Shudder 11Fire or smoke 10Grinding brakes 8Key fob 7Sudden acceleration 7ABS 6No deployment 6Coil spring 5Warning lights 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Ford F-150?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history