1. Description of the Defect When the vehicle is placed in reverse, the center display no longer shows the area behind the truck. Instead, the image is directed downward at the trailer hitch and road surface, so the zone directly behind the vehicle — where pedestrians, children, and obstacles would be — is not visible. When I access the camera view through the vehicle's settings menu, the image appears correctly. The failure occurs in the one situation where the camera matters: backing up. In practical terms, the vehicle has no usable rear view camera. The camera image began flickering intermittently on or about July 28, 2026. On or about October 28, 2026, the image began pointing down at the hitch and road surface whenever the vehicle is in reverse, and it has stayed that way since. Mileage at onset: approximately 111,000 miles. There has been no collision, impact, or aftermarket modification to the tailgate or camera. I have confirmed that the camera's zoom and hitch-view functions are not engaged; the malfunction occurs with the standard rear view selected. 2. Ford Has Acknowledged This Failure Mode but Has Not Supplied a Remedy 3. A rear view camera is safety equipment. the federal safety agency's rear visibility standard, FMVSS No. 111 (49 C.F.R. § 571.111), reflects the agency's own determination that rear visibility systems are necessary to prevent backover crashes, which disproportionately injure and kill young children. A camera that displays the hitch instead of the area behind the vehicle defeats the purpose of that equipment entirely and is arguably more dangerous than a blank screen, because a driver glancing at the display may not immediately recognize that the view is wrong. Ford appears to treat the same failure mode — a blank or distorted rear camera image — as a safety recall for other vehicle populations, including Ford Safety Recall 25S89 (the federal safety agency Campaign No. 25V‑572). But for my truck I have no recourse when Ford does not supply parts.
Ford F-150 backup camera problems
369 of the 38,375 owner complaints about the Ford F-150 describe backup camera failure, most of them for the 2019 model year.
- owner complaints
- 369
- worst model year
- 2019
- typical repair cost reported
- $1,000
- typical mileage
- 50,000
By model year
Often reported together
Screen failure 48Check engine light 6Stalling 4Won't start 3Transmission failure 3Headlights 3Door locks 3Water leak 2
Trouble codes mentioned
P1702 2P0707 2P0706 2P1921 1B115E 1
What owners say
Backup camera is blurry and hard to make out what is behind vehicle
What Happened MY 2016 Ford F-150 Platinum, equipped with a rear/360-degree camera system, has failed and displays a blue screen instead of providing a usable rearward image. This blue screen was confirmed by the Lugoff Ford Service Department (authorized Ford dealership) around June/July 2026. What I did to correct the problem I took the 2016 F150 Platinum to my local authorized Ford dealership (Lugoff Ford, Lugoff, SC). The Lugoff Ford dealership inspected the vehicle, confirmed the blue-screen rear camera failure, and determined that the camera requires replacement under the Ford Customer Satisfaction Program 25N17. The repair work would be in October 2026. Repair status In September 2026, I got an oil change service at Lugoff Ford. I asked about the status of the recall for the inoperable backup camera and was told that parts and an advanced software update have been changed and will now be available in February 2027. Safety As you are aware, an inoperable backup camera is a safety concern because it does not provide the driver with the rearward view expected from the vehicle's factory-installed camera system. When reversing, the driver cannot rely on the camera to identify pedestrians, vehicles, objects, or other hazards located behind the big F150 Platinum. Manufacturer Contacted I contacted Ford Motor Company's Customer Relationship Center twice to request assistance with an expedited repair, a formal Ford case, and/or a dealer-to-dealer parts search. I was unable to obtain a formal case or an escalation for an expedited remedy. Legal Complaint I am filing this complaint because the safety-related camera failure has been diagnosed, but the manufacturer has not provided an available remedy, and I have been given an estimated repair date of February 2027. I am requesting that the federal safety agency document this complaint and review the safety implications of an inoperative rear-view camera and the extended delay in obtaining the replacement remedy.
The component that failed is the Back Up Camera Screen. It is all blue. It is available for inspection upon request. My safety or the safety of others is at risk because I can't see directly behind my truck without this camera. I could end up hitting a child or small item directly behind my truck. We will be contacting the dealer about this problem. My vehicle has not been inspected by the manufacturer, police, insurance or others at this time. No warning lamps, messages or other symptoms of this problem occured prior to the failure. This problem first occured on Saturday, September 19, 2026 I don't know what the cause of this problem is.
The contact owns a 2018 Ford F-150. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 26V373000 (Exterior Lighting) and Customer Satisfaction Program: 25N17 (Rear View Camera Replacement If Required After Dealer Evaluation); however, the failure occurred after the repairs were performed. The contact stated that while driving at an undisclosed speed, the "Parking Brake Engaged" message displayed, and the blind spot sensor became inoperable. An unknown warning light was illuminated. Additionally, the TPMS was inoperable. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Adaptive cruise control, truck keeps trying to change from lane swerves left and right outnof control sometimes. Automatic Braking Rear camera did a reset after changing the battery and the 360 cameras alignment misaligned and truck send a message When placed on reverse , cameras are misaligned on the screen.
When backing up, the rear camera display shows a gray filter over the rear image on the display cluster and the right side warning sensors indicate a blue trapezoid on the cluster for the right side of the vehicle. The driver dashboard also has an alert that the rear brake assist feature is inactive
Back up camera malfunctioned, not showing there was a smaller car behind me in my own driveway. Backing up into my driveway at night, it did not pick up or show the smaller car which I back up into, causing $2890 in damages which I had to pay for.
This vehicle has been into the Ford dealer multiple times for transmission slipping type issues. From before the 60,000 mile powertrain warranty ended and after. The dealer said the only thing needed was an update and reset. Today a different Ford dealer has informed me that during the transmission flush, there are tiny specks and slivers of metal. The engine issue in regard to cam phaser repair recall/customer service bulletin has been leaking due to issues with proper sealant. The rear camera goes out and screen turns white at times.
The back-up camera went out. I see a recall for some Ford F150 cameras that have the same issue I have on my 2016 F150. Why did they not include other years in the recall?
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2025-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, F-600, 2026 F-150, and F-750 SD vehicles. The analog cluster’s tachometer and speedometer may become stuck or move erratically, providing inaccurate readings to the driver. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 101, "Controls and Displays."
- Risk
- A speedometer that fails to display accurate vehicle speed can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument cluster modules, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed in October 26, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26C46. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 7, 2026.
Recall number 26V653000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles previously repaired incorrectly under recall number 17V053. The instrument cluster may lose power after initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
- Risk
- An instrument cluster that fails to display critical safety information, such as gear position or warning lights, increases the risk of a crash or injury.
- Remedy
- Dealers will update the Instrument Panel Cluster Assembly (IPC) software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26C26. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on July 6, 2026.
Recall number 26V370000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2025-2026 F-550 SD, F-450 SD, F-350 SD, F-250 SD, and 2025 F-150 vehicles. The Instrument Panel Cluster (IPC) may fail at startup.
- Risk
- An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
- Remedy
- The instrument panel cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S88.
Recall number 25V540000 · Recall details
Electrical system: integrated trailer brake control
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2022 F-150, 2022 Maverick, Expedition, Lincoln Navigator, F-250, F-350, F-450, and F-550 vehicles previously repaired incorrectly under recall number 22V‑193. Due to a software error, a towed trailer equipped with an electric or electric-over hydraulic brake system may not brake.
- Risk
- Loss of trailer brake functionality can extend the distance required to stop, increasing the risk of a crash.
- Remedy
- Dealers will update the integrated trailer brake control module software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S18.
Recall number 25V132000 · Recall details
Electrical system: body control module: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles equipped with the Onboard Scales feature. An over-the-air software update to the body control module (BCM) may have disabled both reverse lights.
- Risk
- Disabled reverse lights cannot alert others that the vehicle is reversing, increasing the risk of a crash.
- Remedy
- Dealers will update the body control module software, free of charge. Owner notification letters are were mailed June 26, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S38.
Recall number 24V443000 · Recall details
Electrical system: integrated trailer brake control
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2022 F-150, 2022 Maverick, Expedition, Lincoln Navigator, F-250, F-350, F-450, and F-550 vehicles. Due to a software error, a towed trailer equipped with an electric or electric-over hydraulic brake system may not brake.
- Risk
- Loss of trailer brake functionality could result in extended stopping distance, increasing the risk of a crash.
- Remedy
- Dealers will update the integrated trailer brake control module software, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S17.
Recall number 22V193000 · Recall details
Electrical system: starter assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
- Risk
- Electrical arcing can increase the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S40.
Recall number 20V467000 · Recall details
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
- Risk
- Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S40.
Recall number 19V805000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 F-150 trucks equipped with an eight-inch productivity screen. In these vehicles, the instrument cluster may lose power after the initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicles Safety Standard (FMVSS) number 102, "Transmission shift position sequence, starter interlock, and transmission braking effect."
- Risk
- If the transmission gear position indicator fails to illuminate, the driver may be unable to tell the transmission shift position, increasing the risk of a crash or injury from unintended vehicle movement.
- Remedy
- Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began February 20, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17C01.
Recall number 17V053000 · Recall details
Electrical system: software
- What is wrong
- Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.
- Risk
- If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
- Remedy
- Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332.
Recall number 11V128000 · Recall details
Questions about the Ford F-150 backup camera
Which Ford F-150 years have backup camera failure problems?
The model years with the most reports are 2019 (65 complaints), 2016 (56 complaints) and 2018 (49 complaints).
How much does it cost to fix backup camera failure on the Ford F-150?
Owners who mentioned a price put the repair at about $1,000 (median of 25 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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