The contact owns a 2016 Ford F-150. The contact stated that while driving 60 MPH, the transmission unexpectedly downshifted and the vehicle decelerated to approximately 15 MPH. The powertrain warning light was illuminated during the failure. Occasionally, the vehicle was coasted over to the side of the road, and the contact attempted to turn off the vehicle, but the vehicle occasionally remained running. The contact waited for several minutes before continuing to drive. During the failure, the occupants inside the vehicle lunged forward. The contact stated that a niece's head struck the windshield, leaving a bruise, and the contact’s partner lunged forward and struck her head on the side door handle bar, which left a bruise. The failure had occurred more than 25 times. The vehicle was taken to four certified mechanics, and the lead frame and all the sensors were replaced. The vehicle was taken to the dealer to be repaired under the federal safety agency Campaign Number: 26V237000 (Power Train). The dealer performed the update of the powertrain control module software; however, the failure persisted. The manufacturer was contacted and confirmed the VIN was no longer under recall. The failure mileage was approximately 31,000.
2016 Ford F-150: doors won't lock, open or latch
135 of the 2,098 complaints about the 2016 Ford F-150 describe doors won't lock, open or latch.
- owner complaints
- 135
- of this car's complaints
- 6%
- typical mileage
- 16,300
- recalls
- 2
Doors won't lock, open or latch by model year
What owners say
I have had issues with my door locks one by one for the last year until now all of them have failed and no longer work. I have mentioned this issue multiple times at Bob Tomes Ford in McKinney Texas the last few times and got prices for the repair but it is a bit pricey. Recently I have just found out that Ford had campaign 20M04 to address these bad door lock actuator latches but the car has to be under 10 years old and under 150,000 miles. This service I am currently at the service department finally mentioned it to me and advised that I am out of the free repair window as I am now just over the 10 years and mileage and it will now be $2,400 dollars to repair this. I never received any kind of mailing announcing this recall campaign or was never told about it the numerous times I have been into the dealer in the past to bring my vehicle in for basic maintenance like I am usually told about other recalls. My very last trip here I was under the covered time period and nothing was said to me after I mentioned the door locks starting to go bad. I feel Ford and this dealership Bob Tomes Ford is deliberatly not telling customers about this so they do not have to repair it until the consumer will have to pay for the fix. This is incredible deceitful on Ford and the dealerships part and I feel that something should be done about this
The drivers side door latch froze and stopped working, the door wouldn’t close and the lock would glitch when trying to lock or unlock it, once the door did close it reopened while driving, so it never really closed all the way, and it started working just fine once the weather warmed up. There are recalls on this issue but not for my vehicle specifically.
The contact owns a 2016 Ford F-150. The contact stated that the door latch failed to lock securely. While driving at undisclosed speeds, the contact's son almost fell out of the vehicle, but the contact was able to grab him by the coat. The door ajar message was displayed. Additionally, the TPMS warning light was illuminated. The vehicle was taken to the local dealer, where it was repaired under the federal safety agency Campaign Number: 17V652000 (Latches/Locks/Linkages). However, the failure reoccurred. The manufacturer was contacted and referred the contact to another local dealer for assistance. The vehicle was taken to another dealer, Ourisman Ford of Alexandria Service (6129 Richmond Hwy, Alexandria, VA 22303); but was not diagnosed or repaired. The failure mileage was approximately 120,000.
Door latches seize in cold temperatures. If you can get the door open, it won't latch when you close the door. I must hold the door shut and lock the door for it to latch. Then, the handle becomes incredibly difficult to pull and open the door. I have pulled out only to be alerted that my door was open, but I have also exited the vehicle, closing the door behind me, not realizing that the door did not latch and was open and unlatched the entire time. The inability to secure my vehicle and the risk of entrapment is concerning. A door should work. This has been happening the entire time I've owned the vehicle but I typically make do and get through the winter but I recently saw this had a recall once upon a time though I show no record of that for my vehicle.
Front Driver side and passenger side door latches that freeze and do not latch when shut.
The contact owns a 2016 Ford F-150. The contact stated that on several occasions while driving at various speeds, all four doors unexpectedly opened. The vehicle was initially taken to a dealer, where it was diagnosed and determined that the four-door latches were faulty and needed to be repaired or replaced. The vehicle was repaired, but the failure recurred approximately four years later while making a right turn, and the driver's door unexpectedly opened. The contact stated that wearing the seat belt had potentially prevented him from falling out of the vehicle. The contact had to hold the door closed while driving until safely arriving at the residence. The vehicle was then taken to the same dealer, where it was determined that the driver’s door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
The truck suddenly gave all kinds of warning signals like horn honking, side lights flashing, auto door locking/unlocking, etc. I had to disable the horn for not bothering the neighbors. I drove to Ford dealership without horn but with the fear from the BCM signals. The dealer service spent 5 days and eventually found the problem. It is "water intrusion causing BCM malfunctioning". Further diagnosis is that water came from heater box/AC condensation. The truck is 8.5 years old and has only 50K miles. How could it happen? The service manager and all mechanics never saw this happened with a Ford F150. But after searching on internet and consulting ChatGPT, we were told this is a known issue for Ford F150 made in 2015 to 2017 although there is no recall for it. For technical details you may reach Parrish Ford at 2900 River Rd., Goochland, VA 23063. The service manager is Jason Evens. His phone # is 804‑556‑4444 ext 2145. Thanks.
The door latches on some of the f150s, including mine, freeze under certain weather conditions. This presents the latches from opening. This can trap an individual inside in an emergency situation, or prevent someone from opening the door external to remove or address babies and children, which is an issue I experienced. Ford is aware of the problem, but will not repair unless the issue is replicated in an unrealistic environment. This leaves many owners at risk of a dangerous situation should the issue occur in a non-controlled environment. The inverse issue can also occur, where the door latches does not close properly and can cause the door to open during driving, and this has also been experienced. There are no warnings of the problem ahead of time.
Front passenger door failed to latch properly. The door will not close when pushed shut. Door is available for inspection upon request. Multiple family members ride in the front passenger seat and this door failing to close and latch properly does cause a serious concern for their safety. I avoid putting any passenger in the front passenger seat because it's is completely random if the door will latch and shut or if it will pop open while driving. Problem was reproduced and confirmed by local dealership but disputed by them. Vehicle has not be inspected by manufacturer, police or insurance. There was no warning lamps or messages of the problem prior to the failure. The only message is that the passenger door is open which is a typical message when any door is opened when entering and exiting the vehicle. It is not a warning. Just a reminder. Doors shutting, latching and locking properly are a major safety concern that no vehicle owner should have to stress over. I cannot safely put my family in this truck knowing that at any moment the door will not latch or that it will open as we drive down the road.
Passenger door will not latch and close on 2016 Ford F-150 after snow storm. While the vehicle was parked, the front passenger's side door latch failed to latch as intended. We discovered the issue when we were trying to leave our house during the extremely cold freezing weather. The door had to be manually held closed when traveling a short distance. We were able to get it latched to drive on the interstate to church, but then it failed to latch after coming out of church service, when we had to hold it closed manually for a short distance. We then had to use rope to keep the door shut by securing it to another door on the opposite side while traveling back on the interstate to get home. The truck has not been diagnosed or repaired by an independent mechanic or the dealer. The failure mileage was approximately 106,000.
I have a recall that claims to be completed on my truck, but two dealerships claim that it is not done with photo evidence. I would like this recall addressed properly as i am not trying to pay two thousand dollars out of pocket for just the driver and passenger doors. This recall is on my 2016 F150 . This is a door latch problem on all 4 doors. I noticed this when winter came around and my driver door latch/cable would freeze. I drove to work multiple times holding my door shut. I have been trying to get this resolved for the past 3 months and i keep getting a different answer from everyone i have reached out to including poor customer service. This is unacceptable and i certainly wont be purchasing a ford ever again.
Service bulletins that may apply
- In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have...
- On your vehicle, moisture and water entering a power door lock actuator housing could
- In some of the affected vehicles, moisture and water entering a power door lock actuator housing can
- This is a one-time repair program for vehicle owners that report unintended tailgate opening.Affected...
- Customer Satisfaction Program 18N03
- Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles
- Certain 2018 Model Year Expedition and Navigator Vehicles Equipped With R-1234yf Refrigerant
- Some 2015-2017 F-150 supercab vehicles built on or before 01-JAN-2017 may exhibit inoperative rear door...
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.
- Risk
- A door that opens while driving can increase the risk of injury.
- Remedy
- Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S33.
Recall number 17V652000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
- Risk
- If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
- Remedy
- Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1‑866‑436‑7332. Ford's number for the recall is 17C09.
Recall number 17V331000 · Recall details
Questions about the 2016 Ford F-150 door locks
Is doors won't lock, open or latch a common problem on the 2016 Ford F-150?
135 of 2,098 owner complaints about the 2016 Ford F-150 (6%) mention doors won't lock, open or latch. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2016 Ford F-150?
There are 2 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Ford F-150
Check engine light 173Brake failure 149Stalling 101Loss of power 80Won't shift 75Backup camera 56Jerking 53Fire or smoke 42Adaptive cruise 37Wipers 37Harsh shifting 36Transmission failure 36Engine failure 29Shudder 27Grinding brakes 25Hesitation 20Misfire 20Won't start 20Slipping 19Overheating 18Screen failure 17Power steering loss 16No deployment 15Key fob 15Fuel smell 14Warning lights 14Water leak 13Airbag light 12ABS 8Collision warning 8Knocking 8Fuel pump 8Sudden acceleration 8Sunroof shattered 8Oil consumption 7Seat belt 7Spongy pedal 7Pulling 7Steering lock-up 6Headlights 5Steering noise 5
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