Door Latches freeze in cold temps and prevent my doors from latching closed. I held an extended warranty on my vehicle and reported to my local dealership, but they would not repair since I could not replicate the issue after the fact. The newer models of my vehicle have this listed as a recall item, but they fail to recognize that the same thing is happening to my vehicle.
2015 Ford F-150: doors won't lock, open or latch
99 of the 1,753 complaints about the 2015 Ford F-150 describe doors won't lock, open or latch.
- owner complaints
- 99
- of this car's complaints
- 6%
- typical mileage
- 22,000
- recalls
- 2
Is there a fix? There are 2 recalls and 14 service bulletins for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
2015 driver door latch opened 2 times and was stuck
I can have the vehicle available for inspection. I have to hold the truck door shut while driving it when the issue happens. There has been no confirmation of the issue by a dealer or independent service center. There has been no inspection of the problem by the insurance company, manufacture, police or others. This year during cold weather the issue started. I bought the vehicle used. -------------------------------------------------------------------------------------------------------------------------------------------- I have a 2015 f150 and when it gets cold i can open my driver's side door, but when i go to close the door, it won't latch. Â The inside door handle is really loose, like it's not attached to anything. Â Once the vehicle heats up, the door handle gets stiffer, like it is connected and I'm able to close the truck door. Â This only happens when it's extremely cold outside. Â I was told by a ford dealer that this is not a recall door actuator problem. Â They think it may be the door cable that connects to the inside door handle. Â They stated it may or may not be a warranty replacement and not a recall. Â They say it would be around $149 to diagnose the door problem, and if it's not a warranty replacement, I will have to pay the diagnosis cost and repair cost. Â They say the only way to know if the door repair is under warranty is for them to go inside the door and diagnose. Â So this is my concern. Â I have an extended warranty on the truck and it runs out at 147,000 miles. Â I'm at 144,000 miles. Â If I take the vehicle to them and they take the door apart and then say it's not a warranty or recall issue, this could cost a lot of money. Â With all the problems that the F150 has with the door lock problems when the temperature gets cold, it seems to me that Ford should know right away that my truck door problem is a common problem and it should be covered immediately under a recall or warranty. Â I bought the truck used. Â Let me know your thoughts on this.
The contact owns a 2015 Ford F-150. The contact stated that the rearview camera displayed a blank image while in reverse(R), and the message "Camera Unavailable" was displayed. The contact called the dealer and was informed that there was a recall on the VIN vehicle for the rearview camera. The contact arrived for the appointment and was informed that the recall was for the door latches and not the rearview camera. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Driver side Door latch won’t latch when cold- below freezing temperatures. The door stays frozen in the open position and is unable to latch closed Stays open when driving
The contact owns a 2015 Ford F-150. The contact stated that the front driver’s side door failed to unlock while using the key fob or the key. The contact stated that while inside the vehicle, the symbol showing that the door was ajar was displayed. The contact had to manipulate the door lock and click the fob several times to secure the door lock. The vehicle was taken to the dealer who diagnosed that the door locking mechanism had failed and needed to be replaced. The dealer notified the contact of the federal safety agency Campaign Numbers: 17V331000 (Latches/Locks/Linkages) and 17V652000 (Latches/Locks/Linkages); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the VIN was not under recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 72,000.
The contact owns a 2015 Ford F-150. The contact stated that the front driver’s side interior door lock switch had intermittently malfunctioned, and the driver was unable to lock the doors while inside the vehicle. The vehicle was taken to the local mechanic who replaced the front driver’s door locking actuator and the vehicle was repaired; however, the failure reoccurred. Additionally, while driving at various speeds the transmission erroneously downshifted causing the vehicle to decelerate abruptly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 140,000.
The door latches freeze during cold weather and prevent me from closing and latching the doors. Ford has previously attempted repairs to my vehicle under Customer Satisfaction Program 20M04, but the repairs have not worked. To further exacerbate the problem, Ford has told me they won't do any further repairs unless they can replicate the problem, but I live in the mid-Atlantic and the weather is not cold enough to reliably replicate the problem.
Last year while camping. I pulled into our camping spot. When I put my f150 into park. The right passenger door lock popped up and the door opened all by itself. I got out of the truck to shut the door but it would not close. After having my kid pull and holding the door knob up from inside. The door finally closed. But I did it again later on in the trip. It sounds like the same recall that is on other 2015 f150. The dealership here in Marysville ohio states that it not a recalled item. They want to charge me $600 plus the fix the kinked wire. I refuse to pay to have it fixed because it sounds like a recall. So the vehicle just sits in my driveway.
Rear driver's door lock froze and wouldn't lock. Upper lock/latch latched on rear driver's side door, but lower lock/latch froze and wouldn't latch/lock. Had to drive to work with the lower lock not latched and wait for weather to warm up for latch/lock to release. Problem happens every year when the weather gets cold.
The contact owns a 2015 Ford F-150. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 17V652000 (Latches/Locks/Linkages) for the driver’s side door. Approximately 2 years later, the passenger’s side rear door latch failed. The contact was unable to lock or unlock the door from the inside or outside. The contact returned the vehicle to the dealer who confirmed the same fix from the recall mentioned; however, the fix was no longer covered under the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,000.
The doors won't latch properly in subfreezing temperature causing the door to pop loose during driving. They haven't opened completely yet but they could.
Service bulletins that may apply
- In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have...
- On your vehicle, moisture and water entering a power door lock actuator housing could
- In some of the affected vehicles, moisture and water entering a power door lock actuator housing can
- This is a one-time repair program for vehicle owners that report unintended tailgate opening.Affected...
- Customer Satisfaction Program 18N03
- Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles
- Certain 2018 Model Year Expedition and Navigator Vehicles Equipped With R-1234yf Refrigerant
- Some 2015-2017 F-150 supercab vehicles built on or before 01-JAN-2017 may exhibit inoperative rear door...
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.
- Risk
- A door that opens while driving can increase the risk of injury.
- Remedy
- Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S33.
Recall number 17V652000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
- Risk
- If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
- Remedy
- Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1‑866‑436‑7332. Ford's number for the recall is 17C09.
Recall number 17V331000 · Recall details
Questions about the 2015 Ford F-150 door locks
Is doors won't lock, open or latch a common problem on the 2015 Ford F-150?
99 of 1,753 owner complaints about the 2015 Ford F-150 (6%) mention doors won't lock, open or latch. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2015 Ford F-150?
There are 2 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ford F-150
Check engine light 127Brake failure 126Loss of power 92Won't shift 91Adaptive cruise 71Stalling 60Engine failure 32Transmission failure 31Jerking 30Fire or smoke 29Harsh shifting 28Misfire 25Power steering loss 25Wipers 25Grinding brakes 21Collision warning 21No deployment 17Backup camera 17Shudder 16Won't start 14Overheating 13Fuel pump 11Slipping 11Hesitation 10Key fob 10Seat belt 10Water leak 10Steering lock-up 9Pulling 9Fuel smell 8Warning lights 8ABS 7Airbag light 7Spongy pedal 7Tire blowout 6Start-stop 5Sudden acceleration 5Sunroof shattered 5
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