1.unexpected downshift into second gear while driving - like the engine is falling - causes severe jerk and sometimes truck revs/ goes into neutral - just revs. 2. frozen tailgate latches and door latch defects 3. additionally the transmission harsh shifting when cold (safety/drivability defect): When the vehicle is cold, the 10‑speed transmission shifts harshly, hesitates, clunks, and delays engagement. This matches Ford’s transmission TSBs for calibration and adaptive learning issues. The dealership acknowledged the shifting issue but did not perform the required calibration or TSB procedures. The dealership refuses to document my reported symptoms or perform the TSB repairs unless the failure is happening in front of them. This prevents known defects from being repaired and leaves the vehicle in an unsafe condition. Ford Customer Service confirmed the shifting issue exists but the dealership still did not perform the calibration. ford corp customer service didnt understand and manager didn’t even know what a tsb is:/ so no help at corporate. as chuck the manager stated he didn’t know what document i was referring to and i told him the number as well ? I contacted Ford Customer Service and a case was opened. A customer service manager named Chuck returned my call. He stated that the TSB is “not a warranty” and that the dealership “has to duplicate the condition” before Ford will authorize the repair. I explained that the tailgate freezing issue cannot be duplicated on demand because it only occurs in cold overnight temperatures, not during daytime service hours. Despite this, Ford insisted the dealer must reproduce the failure, even though Ford’s own TSBs describe this exact cold‑weather condition.
2019 Ford F-150: doors won't lock, open or latch
12 of the 1,350 complaints about the 2019 Ford F-150 describe doors won't lock, open or latch.
- owner complaints
- 12
- of this car's complaints
- 1%
- typical mileage
- 51,000
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
I have had 3 complete failures of the door lock actuator motors and a 4th that’s beginning to malfunction on and off. Not only is it an inconvenience for me to lock or unlock my vehicle by key fob or utilizing internal control switches It is very unsafe that vehicle will not automatically lock when put into drive.
-front, passenger side door will not lock -cannot secure truck -has not been inspected at the dealer yet -security alarm has been activating intermittently with no obvious cause for a couple of weeks prior to this incident
The contact owns a 2019 Ford F-150. The contact stated that the Driver's Door Ajar message was displayed on the instrument panel despite the door being closed and locked. The contact stated that the failure only occurred during colder weather conditions. The vehicle was taken to the dealer who confirmed that the VIN was not included in a recall. The contact was informed that the door latch had failed and needed to be replaced. The contact stated that the vehicle was currently being repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline to report a failure. The failure mileage was 57,000.
The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was warming up, the driver’s side front door would not properly latch when closed. The contact drove the vehicle to the residence while holding the door closed. No warning lights were illuminated. The vehicle was taken to the dealer and was repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the federal safety agency Hotline and provided the contact a case number. The contact related the failure to Customer Satisfaction Program: 19N06 (Door Latch Freezing Concerns) however, the VIN was not included. The failure mileage was approximately 75,000.
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the driver's side front door inadvertently opened and failed to latch properly. No warning lights were illuminated. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The contact related the failure to Customer Satisfaction Program: 19N06 (Door Latch Freezing Concerns) however, the VIN was not included. The failure mileage was approximately 45,750.
Rear Left (driver side) door would not unlock in the morning. Temps were below freezing and ice was built up on the windows and body of the truck. The door did not unlock until after the I arrived at my destination, approx 30 min away. Once the truck was warmed up, the door was able to unlock.
The drivers door handle was built in such a manner it leads to easy vehicle break ins. Criminals have determined it is very easy to beak door lock tumbler and open the door thru the vertical rod. This all occurs without setting off the security system of the vehicle.
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the passenger's side rear door inadvertently opened and failed to latch properly. Additionally, the passenger's side rear door previously failed to unlock. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The contact related the failure to Customer Satisfaction Program: 19N06 (Door Latch Freezing Concerns) however, the VIN was not included. The failure mileage was approximately 51,000.
Door locks not functioning
Door locks on all 4 doors freeze up when below 20 deg. F the doors will not latch I have to use a wratchet strap or bunge cord to hold them closed. Vehicle can not be locked for security when parked until it is placed in a heated garage to thaw. Doors will swing open when driving. Danger to my grandkids being ejected or falling out. A minor traffic accident could be fatal to any of the occupants
Extremely dangerous vehicle. 2019 f-150 super cab purchased brand new on 12/07/18 doors have popped open several times while driving. At other times the doors will not close and latch at all.. Many times the doors appear to be closed, yet when you push on them they pop open. I quickly learned to push on the doors before I drive away. The door latches should be designed not just to operate correctly, but also designed well enough to stay closed in a vehicle accident. While the doors on this brand new vehicle will not even stay closed under normal driving conditions about me: long term and current ford shareholder and retired federal employee who worked some of my 36 years of federal civil service in vehicle maintenance.this is not a latch mechanism lubrication problem. It is a bad design flaw, combined with a cheap plastic latch strike mechanism inside the door latch. Doors popping open while vehicle is in motion makes it a highly dangerous vehicle that should not be allowed to be even sold. If you have any questions call me at (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Service bulletins that may apply
- One or more power door locks inoperative
- In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have...
- One or more power door locks inoperative
- On your vehicle, moisture and water entering a power door lock actuator housing could
- In some of the affected vehicles, moisture and water entering a power door lock actuator housing can
Related recalls
No recalls on record for this model year.
Questions about the 2019 Ford F-150 door locks
Is doors won't lock, open or latch a common problem on the 2019 Ford F-150?
12 of 1,350 owner complaints about the 2019 Ford F-150 (1%) mention doors won't lock, open or latch. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2019 Ford F-150?
There are 0 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ford F-150
Harsh shifting 200Jerking 142Transmission failure 135Check engine light 107Slipping 105Stalling 91Loss of power 83Hesitation 79Backup camera 65Knocking 48Won't shift 40Oil consumption 39Start-stop 34Shudder 33Engine failure 32Misfire 20Wipers 18Fire or smoke 17Adaptive cruise 16Collision warning 13Screen failure 12Sudden acceleration 12Grinding brakes 11Headlights 8Overheating 8Power steering loss 8Won't start 8Coil spring 5Key fob 5
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