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2017 Ford F-150: doors won't lock, open or latch

97 of the 1,469 complaints about the 2017 Ford F-150 describe doors won't lock, open or latch.

owner complaints
97
of this car's complaints
7%
typical mileage
18,085
recalls
2
Is there a fix? There are 2 recalls and 14 service bulletins for this area of the car. See below

Doors won't lock, open or latch by model year

What owners say

Filed May 14, 2026 · Body, Electrical · FL

The front driver door lock/latch actuator is failing. The driver door does not lock or unlock using the key fob or the interior power lock button. The only way to lock or unlock the door is manually with the key or by pushing/pulling the lock from inside the vehicle. This issue started shortly after we had a historic/unusual cold freeze in Florida. The vehicle is kept outside, so it was exposed to the freezing temperatures. This creates a safety and security concern because the driver door power lock system does not work properly and may prevent the door from locking or unlocking normally when needed. The issue has not yet been inspected by a dealer or independent repair shop. No warning lights or messages appeared before the failure. The component is still installed on the vehicle and available for inspection upon request.

Filed Mar 6, 2026 · Transmission · WI

The transmission lead frame failed and was replaced by a repair facility. One morning while driving on the interstate, I noticed the information display would randomly lose the 1,2,3,4,5,6 gear indicators. Within a few miles the transmission slammed down from 6th gear to 3rd. Then the display would become blank again. After leaving work the trans wouldn't shift above 4th and then the info diplay would randomly go blank. Upon exiting the interstate, the trans shifted down hard to 2nd gear and my rear wheels began to skid on the ramp almost causing loss of control. The wheels unlocked once a lower speed occured. Upon turning onto the two lane road and getting back to speed, the trans was stuck in 3rd gear. I slowed down and came to a complete stop, upon proceeding the trans then was locked in 2nd gear and the doors would not lock. I slowed down to 5mph and the doors locked, then the trans would shift up in gears. I stopped by the repair facility and they used a snap-on scanner to determine it was the lead frame issue as they'd repair many prior. When leaving the shop the trans was "stuck" in neutral and the truck wouldn't shift to a gear. With moving the shifter several times I was able to find a gear and proceed home. The trans then shifted extremely hard at times, or slip gears as well if accelerating. Upon driving the truck back for my appointment two days later I once again had the 2nd gear wheel skid from 6th gear slamming down hard into 2nd. The lead frame was replaced and the vehicle has been great since without issue.

Filed Feb 13, 2026 · Body · TN

My door get the water in it from time to time winter is the worst are door want latch or the pop open and I think its the cable like the other recall for the truck door latches its a headache and its very scary going around a curve and your door just opens up

Filed Feb 9, 2026 · Body · MO

Door latches freeze and doors will not shut.

Filed Oct 23, 2025 · Locks · 102,000 miles · TX

The contact owns a 2017 Ford F-150. The contact stated that while attempting to open the front driver’s side door, the power door lock actuator failed. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 20M04 (Power Door Lock Actuator Failure); however, the VIN was not included in the CSP. The manufacturer was not notified of the failure. The failure mileage was 102,000.

Filed Apr 9, 2025 · Locks · 158,000 miles · IA

The contact owns a 2017 Ford F-150. The contact stated while driving at slow speeds in a parking area, the rear passenger’s side doors opened unintendedly. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with both passenger’s side door latches. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer, who then diagnosed a failure with the passenger’s side door latch cables. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 17V652000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 158,000.

Filed Feb 28, 2025 · Body · KY

Safety recall 17S33 has been completed on my 2017 F150. The truck is not driven that much, and this year has been unusually cold. My door latches have been freezing again making it impossible to close the door. In some cases, you don't know until the door just flies open. Several times now I have had to drive down the road holding the door/doors closed until the latches decide to thaw enough to actuate. I contacted Ford and was told that the repair was only warrantied for 2 years. A quick search online and there is a multitude of owners still having this issue. This is unacceptable for a life-threatening Safety defect that the manufacture has known about and is too cheap to correct the problem permanently.

Filed Feb 11, 2025 · Body, Engine · VA

Have had the rear door locks stop working during the cold, it would not allow the doors to shut and stay shut. I did have children in car seats in the truck at the time. After trying to get the locks to work for about 10 minutes they stared working again. Also have an oil leak that was discovered while having an oil change. I became aware of Technical Service Bulletin: 23/2083, the federal safety agency ID Number: 10233594 (Engine and Engine Cooling) and related the failure to the TSB. Called the dealership and they said they couldn't do anything about it because there was no recall for it. My truck is included in the vehicles from the Kansas and Detroit plants that are affected by a defective oil pan. The manufacturer is refusing to issue a recall.

Filed Feb 7, 2025 · Locks · 53,345 miles · MI

The contact owns a 2017 Ford F-150. The contact stated that the front driver's side door and the front passenger's side door were difficult to open and close in cold weather. The contact stated that the failure required to remotely start the vehicle several times for the door lock and latch mechanism to warm up. The contact stated that the vehicle was previously repaired under Ford Campaign Number: 20M04; however, the failure recurred. The vehicle was taken to the dealer several times, but the dealer could not duplicate the failure. The vehicle was taken back to the dealer, where the front driver's side door was taken apart and the dealer installed foam, tape, glue, and lubricant to an unknown door part at the contact’s expense; however, the failure persisted. Additionally, the contact recalled receiving notification of Ford Campaign Number: 18N03, which stated that the warranty coverage was extended to 2028. The contact stated that the vehicle was taken back to the dealer for the repair; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 53,345.

Filed Jan 21, 2025 · Body, Electrical · WA

I live in a cold climate, WA State, and own a 2017 Ford F150 XLT. On several occasions, both the drivers front door and passenger front doors have opened while driving without activating the door handle. This only occurs when it is wet with rain or snow and below freezing outside. On several occasions, when wet and cold, the doors on this truck will not latch shut as the latching mechanism is freezing on the interior of the vehicle doors. This truck has already been into the Ford dealer and the door recall notice has been addressed and fixed per Corwin Ford. The problem has not been resolved and continues to this day in an extremely dangerous state. I was advised there was nothing else they could do to help the door suddenly and unexpectedly opening issue and that I should contact both Ford and the federal safety agency. This is a very dangerous situation as my son was driving home from the ski resort, the doors would not latch shut and a passenger nearly fell out of the vehicle. This is unacceptable and extremely disappointing. I feel this safety issue has not been handled by Ford Motor Company and I am very afraid to have my son drive this truck in this dangerous condition. Please contact me regarding this complaint as I can give further details on the issue and send videos of this issue occurring. When this occurs, there are no warning lamps present. Please see the attached repair invoice for the recall notice.

Filed Jan 21, 2025 · Locks · 97,450 miles · MI

The contact owns a 2017 Ford F-150. The contact lives in a cold weather State, and each winter the driver’s side door latch would freeze and be difficult to operate as needed. The contact stated that a dealer was contacted; however, the vehicle was not taken the dealer to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The approximate failure mileage was 97,450.

Filed Jan 17, 2025 · Visibility · 90,000 miles · TX

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the rear driver's side door glass fractured without impact. The vehicle was taken to the dealer; however, the vehicle was inspected, and the contact was informed that the glass fracture was not due to a manufacturing defect. The vehicle was repaired. In addition, the contact stated that later, the rear driver's side door latch failed to latch as intended. The contact's son inspected the vehicle and noticed water in the door frame. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the contact was informed that the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Service bulletins that may apply

Related recalls

Latches/locks/linkages: doors: latchReported October 16, 2017 · 1,101,107 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.
Risk
A door that opens while driving can increase the risk of injury.
Remedy
Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S33.

Recall number 17V652000 · Recall details

Latches/locks/linkages: doors: latchReported May 22, 2017 · 14,410 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk
If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Remedy
Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1‑866‑436‑7332. Ford's number for the recall is 17C09.

Recall number 17V331000 · Recall details

Questions about the 2017 Ford F-150 door locks

Is doors won't lock, open or latch a common problem on the 2017 Ford F-150?

97 of 1,469 owner complaints about the 2017 Ford F-150 (7%) mention doors won't lock, open or latch. The model year with the most reports is 2018.

Is there a recall or service bulletin for this on the 2017 Ford F-150?

There are 2 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Ford F-150

Check engine light 113Jerking 71Harsh shifting 64Won't shift 64Transmission failure 59Stalling 49Loss of power 45Knocking 34Engine failure 33Slipping 33Fire or smoke 32Hesitation 29Brake failure 26Grinding brakes 25Power steering loss 25Adaptive cruise 21Backup camera 21Overheating 21Shudder 21ABS 12No deployment 12Won't start 12Start-stop 11Misfire 10Wipers 10Key fob 9Screen failure 7Warning lights 7Tire blowout 5

All model years of the Ford F-150

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